FTPS Product Manager

Job Description: GENERAL FUNCTION: Assists in managing assigned MPS products which are smaller in scope, in order to organize sales, growth, penetration, and profitability. Helps develop long-term product plans, focusing on customers, competition, product life cycle, and service considerations. Coordinates with Marketing, Sales, Account Management, and other relevant department heads and their staffs in developing enhancements, new product concepts, and preparing initial designs. Coordinates the activities of all areas necessary to bring the product to market, including assisting in the development of financial and operating plans, profit and loss projections, and monitoring achievement of annual sales objectives for assigned products or areas.

DUTIES & RESPONSIBILITIES:


Monitor industry trends related to MPS products, including reading industry periodicals, web sites and other means necessary to be an industry expert.


Develop relationships with key customers and internal sales organizations, ensuring that MPS products are competitive and that quality service is being provided.


Maintain key relationship with vendor representatives. Responsible for keeping current on various MasterCard, Visa and/or network rules and regulations.


Develop and maintain product descriptions that describe each product offering, including how the products work from start to finish. Where appropriate, include flowcharts in the product description document.


Establish annual goals and objectives for each product and develop management reports to track progress on a monthly basis.


Develop the components of and recommends the pricing guidelines for MPS products. Assist Sales in pricing proposals. Research competitor practices and pricing, ensuring that MPS products are competitive in features and pricing.


Assist Finance with the development of annual budgets for MPS products and manage the overall P&L of the product line to ensure that revenue and margin targets are being met and expenses are within budget.


Work with internal departments on issues related to development, implementation, and ongoing servicing.


Develop training materials and aids, and coordinate training sessions for MPS sales representatives.


Develop marketing and sales materials, including presentation slides, to be used for client presentations. Accompany MPS sales representatives on client/prospect sales calls.


Develop and maintain industry and vendor contacts.


SUPERVISORY RESPONSIBILITIES:
None.