Insert Operator- TX

Bank of America and MBNA's partnership, combines two of the country's strongest organizations. As a world leader in credit lending and financial services, MBNA, a Bank of America company, has always provided its employees with a number of outstanding career opportunities. And now there are even more to choose from. At MBNA, a Bank of America company, you'll enjoy a competitive advantage seldom experienced in any industry.





A first level position requiring the operation of insertion or printing equipment for processing customer statements and other customer communications for a world class statement processor. The position requires an individual who is production and quality focused and who is capable of working in a high volume and demanding continuous production environment. Associates will be exposed to 5S and Lean Principles and will be expected to comply and exhibit behaviors consistent with 5S and Lean. The individual must be a self-starter, able to be cross-trained on multiple pieces of equipment (high speed and low speed), a team player, organized, and results oriented with exceptional work habits. Physical stamina, flexibility in work schedule, and decision-making ability are also required. Position requires compliance with all Department policies and safety regulations. This position will work under the direct supervision of the shift leader(s).

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The Print Services Insert Operator is responsible for the inserting and mailing of all Customer monthly credit card statements and access checks,? welcome packages,? credit decline,? CIS,? and other various Customer correspondence in a quality and timely manner.? The Insert Operator is also responsible for thoroughly completing required job controls,? postcon forms, job control tracking system, and other related documentation.????

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Responsibilities Include:
Inserting of all Customer correspondence (statements, letters, welcome packages, etc.).?
Ability to process all types of jobs mailed by Dallas Print Services.


Thorough completion of all related job controls associated with jobs inserted


The ability and knowledge to effectively teach other insert operators


Setup of all required materials and obtain QA approval? before actual insertion of job


Maintain clean and safe work environment throughout the entire Print Services Insert area?



Required Skills:
Extensive experience of selective statement insertion process/production mail environment
Ability to insert an average of 12,000 pieces per hour or 8% of the total job controls
Extensive experience at operating various types of equipment (inserters,? folders,? etc.)
Proficient at running all aspects of SSI jobs
Adequate PC skills

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Desired Skills:?
Previous exposure to?Bowe, Bell and Howell, and/or?Pittney Bowes?inserter equipment
Previous exposure to selective statement process