Personal Banker II (R132975-633)

First Midwest Bank, listed as one of the top 25 best places to work by Chicago Magazine, operates primarily in northeastern Illinois. First Midwest is Illinois' largest independent and one of suburban Chicago's overall largest banking companies. First Midwest is engaged in commercial and retail banking and offers a comprehensive selection of financial products and services including, lending, depository, trust, investment management, insurance services and other related financial services tailored to the needs of its individual, business, institutional and governmental customers. Through its 69 offices and network of 99 ATMs and website, www.firstmidwest.com, First Midwest serves over 216,000 households and 21,000 business and other entities situated in some 40 communities in northern Illinois and eastern Iowa, with assets approaching $6 billion.

Description:
Interact with the consumer market to achieve new customers and expand relationships with existing customers.
Sell, open, and maintain all retail products and services of FMB and cross sell other FMB services to both new and existing clients.
Achieve branch and personal goals as determined by the Branch Manager.
Maintain thorough knowledge of all bank products and services including pricing, bank policies and government regulations.
Provide professional quality service and react appropriately to solve customer problems to ensure that resolutions and follow-ups are completed in a timely and accurate manner.
Make referrals to appropriate specialist including commercial, small business, investments, mortgage and trust.
Participate in branch activities including community events.
Assist in creating value for FMB clients through needs based selling.
Participate in all required training sessions for compliance. Maintain adequate controls to ensure compliance with consumer protection regulations in a defined area of responsibility. Implement bank-directed policy and changes relating to regulatory amendments.
Maintain a system of orderly follow-up by mail and telephone with new and existing customers to generate additional business.
Actively solicit and complete the consumer loan process.
Work with other Personal Bankers to assist with any customer issues.
Assist the Branch Manager with efficient operations of the branch including reporting and audit items.
Perform other related duties as assigned. Candidate with bilingual skill (English and Spanish) are preferred but not required.

Requirements:
College degree or comensurate experience in retail banking and/or sales required.
Excellent communication/interpersonal/organizational skills necessary.
Prior experience in routinely making decisions required.
Proven lending experience required.
Minimum of one year experience as a Personal Banker necessary.


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