Relationship Manager III, CDL

Essential Functions

- Initiates commercial real estate and economic development loans to serve low and moderate income areas.

- Ensures all components of the Key sales process is used during client interaction.

- Develops new and expands existing client relationship by participating in business development activities, proactively reviewing client's current and changing financial needs, and promoting products and services.

- Develops and effectively manages an internal COI base with minimum quarterly contact.

- Maintains active calling plan for clients and prospects and business calling plan of outside calls.

- Analyzes personal and financial data to deepen current, profitable client relationships.

- Keeps clients informed of products, services and provides appropriate financial solutions via consultative review and proactive contact by utilizing the Desktop sales system.

- Promotes and cross-sells products and services to profitable clients and partners with the Line of Business and other product areas to maximize the relationship.

- Consistently meets or exceeds individual and team goals.

 

Marginal Functions

- Travels to client meetings or meet with clients on-site.

- Participates in District sales promotions and events.

- Actively participates in community organizations for the purpose of sourcing business development opportunities.

- Assume additional responsibilities as required.

 

Required Skills

- College degree (Bachelors Degree) in related field.

- 5 to 7 years of relevant lending experience.

- Demonstrated effective sales skills.

- Excellent verbal, written and interpersonal communications.

- Strong credit analysis skill to include real estate underwriting and structuring.

- Experience with public sector loan programs and effective use of community resources.

- Sensitive to the financial needs of low to moderate income individuals and communities.

- Proficient use of personal computer and Microsoft software.

 

Preferred Skills

- Advanced college degree (MBA preferred).

- 7 to 10 years of relevant lending experience.

 

COMPETENCIES/SKILLS:

- DRIVE FOR RESULTS - Can be counted on to exceed goals; is consistently one of the top performers; very sales and bottom line oriented; pushes self and others for results.

- INTERPERSONAL SKILLS - Relates well to all kinds of people; builds appropriate rapport; possesses excellent verbal and presentation skills, uses diplomacy and tact.

- NEGOTIATION SKILLS - Can negotiate skillfully in tough situation with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; gains trust quickly of other parties; has a good sense of timing.

LISTENING BEYOND PRODUCT NEEDS - Know the clients'  business and/or organiational strategies and goals.  Anticipate or probe for additional needs when meeting with clients and diagnose or create new solutions and targeted products and services based on clients needs (if Feasible).  Suggest ideas to clients to bring added value to their client's customers.

- CUSTOMER FOCUS - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services;  acts with customers in mind; establishes and maintainseffective relationships with and gains their trust and respect.

- BUSINESS ACCUMEN - Know how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.

 

Equipment Used

- Personal computer utilizing programs e.g. Microsoft office, Seible Desktop, RMW, etc.

- Financial calculator.

- Phone/Fax

 

Training Provided

- Job specific curriculum identified in the online learning plan.

- System training workshops.

 

How to Apply

 

 

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2.  Select 'FIND YOUR CAREER', then select View Current Job Postings

3.  Enter the ID # PS222331 in the 'Job Requisition #' field and click search. In the search results, select the 'PostingTitle' link, 'Add to Job Cart' and 'Apply for Jobs in Cart'.

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