Telephone Service Representative I

Orange County Teachers Federal Credit Union (OCTFCU), one of the nation's leading credit unions, take Member service very seriously. We are currently seeking Telephone Service Representatives for our Tustin facility.  The successful teammember  provides World Class Member service by accurately completing transactions and providing account information to Members. Follows cash control guidelines to safeguard credit union and Member assets. Processes Member transactions efficiently and accurately with personal care. Monitoring and controlling assigned cash drawer and negotiable items received and disbursed during daily transactions, identifying payees and verifying signatures and endorsements. Daily balancing of all teller negotiables. Contributes to the departmental goals by processing high volume with a sense of urgency. Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards, etc. Performs ATM, vault and night drop duties as assigned. Maintains confidentiality of credit union and Member records. Assists with the morning and evening preparation of the branch, and other teammembers as needed throughout the day. Must be a high school graduate with at least 6 Months previous experience in a call center environment providing outstanding service.  Must be available to work 7am-7pm and Saturdays. 

 

If you are ready to make a commitment to service and possess a can-do attitude, please submit your resume to www.OCTFCU.org.  Click on CAREERS at the bottom of the page.

 

OCTFCU offers outstanding benefits and compensation.  EOE