US-TX-BANK TELLER

Imagine a Fortune 500 company with a real maverick streak. A financial powerhouse poised to redefine its own industry. Yes, Capital One has moved into the world of retail banking! Capital One Financial Corporation is a holding company offering an unmatched range of financial products and services to consumers, small businesses and commercial clients. We're headquartered in McLean, Virginia, with more than 316 locations in Texas and Louisiana - but our ambitions are truly national.

So what does this mean for you? How about the chance to excel in our supportive, team-oriented environment. To be challenged to advance your skills alongside the brightest talent in the business. And to take on important responsibility from day one while building a rewarding career - all with a fast-growing industry leader.

JOB FUNCTION:

Responsible for processing deposits, transfers, withdrawals, and other transactions in accordance with established policies and procedures.  Also responsible for the security of assigned cash and transaction documentation. The teller must be continuously aware of fraud loss and check cashing guidelines as well as all security/retail policies and procedures.  Cash must be balanced within established guidelines.

REGULAR DUTIES:

? Process all transactions, including, but not limited to, deposits, withdrawals payments and inquires, adhering to policy and procedures of retail banking.

? Provides high quality customer service by greeting customers, using the customer?s name during the transaction and efficiently and accurately processing transactions.

? Responsible for informing customers about available banking services and products, and referring them to front office staff when appropriate.

? Maintains physical security of the teller window and keep abreast of fraud or security bulletins/alerts.

? Alerts supervisory personnel to any suspicious activity regarding transactions including forgery, theft, fraud, kiting, customers that appear to be avoiding LCR, etc.

? Responsible for identifying reportable transactions under the Bank Secrecy Act, obtaining required information, and reporting transactions.

? Responsible for reviewing deposits to determine whether holding funds to delay availability under Regulation CC is appropriate.

? Responsible for removing night drop deposits under dual control and processing night drop bags under strict individual control.

? Processes applications for the purchase of savings bonds, the sale of cashier?s checks and traveler?s checks in accordance with established policies.

? Counts/verifies funds as required by established policy when paying out cash to customers and when buying/selling cash to/from another teller.

? Secures all applicable cash records and all other transaction records, supplies, and computer equipment at the end of the work day.

? Sets up, maintains and balances cash under his/her responsibility within established guidelines.

? Efficiently and courteously processes transactions to meet established transaction volume goals.

? Responsible for balancing their cash drawer each day in accordance with established policies.

? Assists other tellers and supervisory personnel on an as "needed basis".

? All other job related duties as assigned.  These may include but are not limited to balancing/servicing the ATM, balancing/servicing the currency dispenser, balancing the cash advance terminal, maintaining/balancing the coin machine, helping customers access safe deposit boxes, etc.


Required Skills:
REQUIRED EDUCATION/EXPERIENCE:

? High school diploma.
? 1+ year(s) experience in a customer contact environment.
? 1+ year(s) cash handling experience in a retail environment preferred.

REQUIRED SPECIFIC KNOWLEDGE:

? Understanding of PC/10 key functions.
? Understanding of customer service techniques.
? General/Basic understanding of banking services.

REQUIRED SKILLS:

? Good organizational skills.
? Detail oriented.
? Excellent verbal and written communication skills.
? Excellent interpersonal/sales skills.
? Customer service skills.

ESSENTIAL PHYSICAL/MENTAL REQUIREMENTS:

? Ability to work under stress and meet deadlines.
? Ability to operate a keyboard.
? Ability to read and interpret a document.
? Ability to lift/move/carry approximately 40 pounds is required to perform the essential job functions.  If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department an "undue hardship", then the employee must be accommodated; hence, omitting lifting as a physical requirement.

To apply, please visit