Field Applications Scientist - Midwest

Innovation is in our genes.
Illumina (NASDAQ: ILMN) develops next-generation tools for large-scale analysis of genetic variation and function. The results will pave the way for personalized medicine, a key goal of genomics and proteomics ? the underpinnings of tomorrow?s medicine. With thought-provoking work and people inspired to reach new levels of creativity, the potential to help mankind is the great motivator for the staff at Illumina. We thrive on an environment that is intellectually stimulating, team-oriented and responsive. We enjoy cutting-edge technology, excellent training, industry-leading benefits, and a strong belief in ethical behavior ? and each other. Oh, and fun. Lots of it.
 
Illumina offers the best in careers for forward-thinking individuals.
To learn more, visit:

www.illumina.com/careers
making sense out of life

 

Job Summary:

As Field Application Scientist you will provide applications support (installation, system validation, customer training) to customers in the MId-West using Illumina's high throughput genotyping and gene expression analysis systems. Territory includes Minnesota, Iowa, Nebraska, Missouri and Illinois.

 

Job duties include but are not limited to: Coordinating new installations, including facility inspections, instrument validation, and customer trainingTroubleshooting issues related to user's technical skills, biochemistry/assay design, experimental design, software and instruments Developing and maintaining positive relationships with customers in assigned territory Helping to maintain and increase product usage, and supporting sales efforts through technical presentations and demonstrations Acting as a key contributor of customer feedback to marketing and product development teams Developing and improving key company processes that support our mission of building a world-class customer support organization.

 

Education and Experience:

? PhD in Chemistry, Biochemistry, Molecular Biology or Genetics required, OR M.S. + 3 years experience

? 3-5 years biotech experience required

? Must be willing to travel up to 50%

? Prior field experience supporting customers using gene expression technologies preferred

? Demonstrated understanding of commonly-used gene expression data analysis software applications preferred

? Demonstrated experience with instrumentation such as liquid handling robotics and optical scanners preferred

? Outstanding problem solving and interpersonal skills

? Demonstrated written and verbal communication and training skills

? Clear vision of and commitment to providing outstanding customer service

? Experience working independently from home office.

 

 

To apply, please go to the careers page on our website via the link posted below and click on ?search jobs?

 

www.illumina.com/careers

 

 

For more information about Illumina, visit us online at www.illumina.com.

 

Illumina

9885 Towne Centre Drive

San Diego, CA 92121

EOE