Manager, Business Process Improvement

Job Responsibilities:

Establish knowledge management function to lead knowledge transfer, capture,
mapping, maintenance and knowledge sharing of best practices. Actively works
with key partners to ensure content transfer from lessons learned to teams,
functions, divisions. Partner with R&D Operations Knowledge Management and
Central Resource Management. Accountable for GCD Knowledge Repository. Ensure
enterprise planning and resource management standards and guidelines are
followed consistently across the Division and in alignment with the other
Divisions within the Pharmaceutical Research Institute. Provide support to
multiple functional areas as needed Conduct & lead training sessions within
the GCD,GMA division to ensure knowledge transfer to facilitate quality
portfolio or operational schedules and resource management to support improved
portfolio decision making capabilities. Define and execute on a continuous
improvement strategy to mature and improve the Planning and Resource Management
capability in collaboration with Early and Full Development teams, GCD
functions, Project Management, Decision Analysis and Central Resource
Management. Focus on improving the transition points from Early Development to
Full Development. Lead continuous improvement of Global Clinical Development,
Japan and Outcomes Research schedules within the strategic enterprise planning
tool, OPX2 and with the clinical operational planning tool, IMPAC T, to align
with business needs. Provide direction to Informatics support staff to define
business requirements and ensure implementation.

Job Requirements/Education:

BA/BS required, MS or MBA degree preferred. Pharmaceutical industry experience,
preferably within clinical research and development preferred. Thorough working
knowledge of clinical development requirements, procedures and each roles
deliverable and timing of deliverables and interdependencies within the
protocol and submission development process preferred. Experience with
establishing a project planning and resource management enterprise system
required, preferable experience with OPX2. Experience in planning &
managing projects requiring the integration of people, processes and technology
required. Demonstrated effective communication skills on technical and non
technical topics to influence decisions required. Solid foundation in the
technical methodologies that are key to successful Knowledge Management
implementation & maintenance including networking, systems thinking,
process facilitation and diagnostic intervention required.

Salary will be commensurate with experience.
Bristol-Myers Squibb is an equal opportunity employer. M/F/V/D