Communications Analyst- Intermediate

Description:
DESCRIPTION: Intermediate telecommunications position. Under general direction, assists higher level Communications Analysts in the planning, design and implementation of data and/or telephony networks. Responsible for providing second level Tier 3 support to Tiers 1 and 2. Assists in troubleshooting WAN and/or telephony network problems. May participate in specific telecommunications projects. May assist in the evaluation and selection of telecommunications equipment.
KEY DUTIES:
Tier 3 support to TAC and Tier 2 for telecommunications problems.
Responsible for resolving and closing telecommunications-related trouble tickets.
Provides telecommunications systems administration.
Handles secondary support calls to Tier 3.
May participate in specific projects.

Qualifications:
EDUCATION:
Computer Science, Math or Telecommunications degree or equivalent work experience.
JOB EXPERIENCE:
3-5 years of IT/telecommunications experience.
SPECIALIZED SKILLS: Good knowledge of data or voice telecommunications.
Strong analytical/troubleshooting skills. Good knowledge of telecommunication network design.
Good knowledge of telecommunications hardware/software.3-5 years experience designing and supporting a campus LAN environment using Cisco Catalyst 6500, 3750, and 2950 series switches.
Experience with Spanning Tree Protocol, VLANs, OSPF, ACL's, and Multicast required.
Experience supporting Wide Area and Wireless networks using Cisco ISR routers and Cisco wireless access points and controllers.
Experienced using CiscoWorks and network monitoring tools desired.
Good customer service, documentation, and change control skills.

Salary/Benefits: Salary commensurate with experience
Medical and Dental Plans
Health Care and Dependent Care Flexible Spending Accounts
Life and Accidental Death & Dismemberment Insurance
Short Term and Long Term Disability Income
401(k) Plan with company match
Employee Ownership
Paid Time Off Program
Flexible Work Scheduling
Business Casual Dress
Learning and Development Opportunities
Tuition Reimbursement
Employee Assistance Program
Voluntary Auto and Homeowners Insurance

Job Location: Englewood, CO

Job Number: 13585BR

Company URL: http://www.ch2mhill.com

Company Profile:
CH2M HILL - You Can Help Us Build a Better World

Chances are, we'll touch your life today. We may have made the water you drink cleaner, or the highway you travel safer. You may play in the environment we protected, or use advanced communications technology we made better or more convenient.

Consider becoming a part of our team, where you can help make a difference for millions of people every day.

CH2M HILL is a global, employee-owned firm with more than 10,000 employees from various engineering, scientific, and technical disciplines. At any given time, we have thousands of active projects underway worldwide. We also offer opportunities for people in non-science and technology fields in the areas of human resources, accounting, marketing, communications and much more.

Visit us on the Web at www.ch2mhill.com, take a look at all we have to offer, and learn why CH2M HILL was named to Fortune(r) magazine's list of the "100 Best Places to Work, 2003." We think you'll like what you see, and we'd love to learn more about you!
When applying, please use the following guidelines:
* Include the full Job ID in the subject line of your email when submitting your resume (include forward slashes /).
* Include both your email address and phone number in the first five lines of your resume.
* The email address: careers@ch2m.com is for resume submission only. Please do not submit additional questions, as the mailbox is not monitored for that purpose.

CH2M HILL is an Equal Opportunity Employer M/F/D/V. CH2M HILL conducts background and/or credit investigations on all new employees hired at the time a conditional offer is extended.