Computer Technicians - Geek Squad Counter Intelligence Agents

Geek Squad 24 Hour Computer Support Task Force?
Serving the Public, Policing Technology and Protecting the World

 

GEEK SQUAD? AGENTS WANTED - PC OR APPLE SERVICE / SALES TECHNICIANS

 

Due to our tremendous growth the GEEK SQUAD is expanding its team of Computer Support Agents. Agent candidates must possess excellent customer relations skills and technical service abilities. Geek Squad Agents will work in a fast paced retail environment performing computer-related installations and technical support. Although sales will not be your primary function, let?s just face it, when our customers spot a sharp technical mind dressed like an Agent, they can?t help but ask a few technology questions. Geek Squad Agents should have the ability to interact with customers while showing respect, courtesy and professionalism. A+ Certification is a plus.


Agent opportunities:
C.I.A.(Counter Intelligence Agent): Part and Full-time - C.I.A.'s perform computer service and create loyal customers in our Best Buy and Geek Squad Stores.  Facilitate the complete solution of product sales, upgrades, installations and service in the stores.  Tutor customers on the operation of their products and services. Is expected to personify and uphold the Geed Squad service standards.  A+ certification with 60 days of employment required.

Do you have the skills?
* DOS, Windows 9x/ME/2000/XP or Apple MacOS
* Troubleshooting of Operating Systems and Internet connection issues
* Knowledge of computer hardware diagnostic and troubleshooting
* Software installations and upgrading
* Can install / troubleshoot all computer-related devices (video, sound, modem, printer, scanner, camera, etcetera.)
* Have the ability to research online and work through problems
* Explain computer-related sales and service options to people shopping Best Buy and over the phone

 

Geek Squad is driving to create a unique service experience, one that offers our customers service and solutions when and where they want them. You'll use your people and technical skills to ward off computer disasters, small and large.

 

You will be offered competitive pay, a generous discount at Best Buy stores, a wide range of benefits and excellent opportunities for career advancement.

 

YOUR NEXT STEP, SHOULD YOU CHOOSE TO ACCEPT THIS MISSION, APPLY ONLINE AT
GEEKSQUAD.COM/BecomeanAgent