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Technical Support Specialist
| Details |
Country: USA
Location: MI East Lansing
Total applied: 18
Relevant Work Experience: 1+ to 2 Years
Education Level: High School or equivalent
Job Type: Employee
Job Status: Full Time, Part Time
Job Shift: First Shift (Day), Second Shift (Afternoon), Third Shift (Night)
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Technical Support Specialist
National Internet Service Provider is looking to expand its customer support staff. We have openings for full and part-time Technical Support personnel. Day, evening, and weekend hours are available.
Candidates should be experienced and knowledgeable using Windows and Macintosh applications as well as configuring & troubleshooting dialup Internet connections. Software supported includes Netscape/Mozilla, IE, Outlook, Webmail, FTP clients, etc. Candidates must demonstrate patience and complex problem-solving. Should take strong ownership of customer issues while offering pleasant and friendly service and advice. Telephone skills are a must.
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