Systems Technician II

About WTS:

Every day, WTS provides our customers a superior software experience.  Our reputation for meeting the business needs of our diverse customers is second to none.  This has been achieved because of the dedicated people that work for our company.

 

We need talented candidates who are up to the challenge of maintaining our reputation for great customer service.  We are looking for future employees who share our vision for success and who can deliver predictable, reliable, and scalable solutions in our on demand world.

 

 

Job Summary:

 

Under general supervision, performs daily tasks assigned to the Operations team related to the LAN and WAN networks, iSeries and NT computing platforms and data center facilities. Responds to various alerts by following escalation processes.

 

 

Specific Responsibilities:

 

? Monitors system performance and process completion.

? Performs archival and vault rotation procedures.

? Notifies appropriate personnel of success/failure of all processes monitored.

? Provides basic troubleshooting and problem resolution on WTS systems for internal and external customers.  

? Evaluates error events and determines if escalation is necessary.

? Prepares and performs quality assurance on servers per documentation.

? Deploys application package builds per documentation.

? Performs technical tasks per documentation.

? This is a night shift and 4x10 work week- must be able to work nights

? Performs other duties as requested.

 

 

Education & Experience:

 

? High School diploma or GED or equivalent.

? Minimum 2 years relevant IT experience.

 

 

Required Knowledge, Skills & Abilities:

 

? Must have either the following certifications or the equivalent in experience:Comptia A+ certifiedComptia Server+ certified Comptia Network+ certifiedIBM xSeries Warranty Service ProviderMicrosoft Certified Professional (Windows 2000 or 2003 support knowledge)

? Must have working knowledge in one or more of the following platforms:  Microsoft, NT, Networking (LAN/WAN) and/or iSeries.

? Ability to work nonstandard hours including nights, weekends and holidays.

 

 

Physical Requirements:

 

? Sitting (up to eight or more hours), keyboarding, some light bending, reaching and lifting (up to 50 lbs.).

 

WTS recognizes that our employees are the cornerstone of our company?s long-term success.  We provide a comfortable work environment that promotes a balanced lifestyle and the enjoyment of challenging work in a team setting.  We encourage goal setting and attainment, mastering new and challenging technology, and both personal and professional growth within the company.  Our employees are rewarded with the chance to participate financially in the company's long-term success.

 

Bring your expertise and enthusiasm to a company that's eager to review your talents and reward your efforts.  Talented and passionate employees make our company great.  We want to hear from you!

 

How to apply:

Please send your resume in Word format, and put the job title in the subject line of your email.

 

WTS is an Equal Opportunity Employer.