Co-Op Software Support

Software Group provides the foundation for On Demand Business. We are the world's largest provider of middleware and the second-largest software business in the world, contributing about 15% of IBM's total revenue and one-third of its profits. We have approximately 40,000 employees worldwide, including the world's largest direct software sales force of 13,000 people. SWG works with 100,000 business partners worldwide, with more than 100 strategic ISV alliances. We have 40 software research labs worldwide; more than 25,000 developers, 24 on-demand software centers; and 14,000 employees dedicated to open software technologies, including Linux, Java and XML. THIS IS A CO-OP POSITION AND ALL CANDIDATES MUST BE REGISTERED FULL TIME STUDENTS. This is an excellent opportunity to join a very experienced customer support team in RTP. z/OS is looking to build software engineers with strong problem analysis and debug skills. Must have good communication skills, both verbal and written, and enjoy diagnosing problems. You will be the liaison between the customer and our product. You will be interfacing with other members of our support team and our product developers along with other product areas. This is a great opportunity to develop additional knowledge of networking protocols and the backbone of electronic communications. Excellent personal growth opportunities. Candidate must have problem determination skills; Knowledge in programming; Customer Interaction Soft Skills; and strong oral and written communications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. xallx

Workplace
S-Traditional Office

Division
Software Group: 7G-AIM APPLIC INTEG MIDDLEWARE

Desired Skills

Additional Info

Education
Not Indicated

Major
Computer Engineering