Computer Operator II

GTECH is a leading gaming technology and services company. With more than $1.25 billion in annual revenues and 5,300 people in over 50 countries, GTECH provides integrated technology, creative content, and business services to effectively manage and grow today??s evolving gaming markets. In targeted emerging economies, GTECH also leverages its operational presence and infrastructure to supply commercial transaction processing services. For more information about the Company, please visit GTECH??s website at http://www.gtech.com

24x365 operational support of our product development and systems integration teams, our transactional operations and customers, monitor GTECH's enterprise infrastructure and escalate issues as required. Day and night shift positions available.

PRINCIPLE DUTIES AND RESPONSIBILITIES

?? Assist in the daily operation of computer systems.
?? Carry out all tasks on the daily checklist under supervision.
?? Generate reports required. Assist in verifying the validity and clarity of computer reports and other output before releasing it from Computer Operations.
?? Report all hardware problems to Senior Computer Operator or Computer Operations Supervisor.
?? Take appropriate follow-up action on all customer queries under supervision.
?? Report incidents to more senior personnel as appropriate. Assist in the recovery activities necessary to restore normal operations.
?? Follow the correct escalation procedures within Computer Operations and other Departments who are inter-dependent.
?? Provide training to new employees as required.
?? Provide support to senior computer operators as required.
?? Provide Software Hotline coverage

Works all holidays as shift requires (24x365 operation), works 12.5 hour shift on two week rotation, works alone for portion of night shift (7PM to 7AM), escalates issues to engineers that may not respond



Requirements:

EDUCATION

?? Minimum education
Two year technical college degree or comparable experience

?? Years Experience
6-12 months experience in computer operations

Our progressive benefits package includes: domestic partner medical and dental benefits, vision, life insurance, tuition reimbursement, employee assistance program, 401(k) plan, and an award-winning day care center at our Corporate headquarters.

GTECH is an equal opportunity employer. M/F/D/V

Applicants seeking positions based in the United States must provide appropriate documentation establishing that they are authorized to work in the United States. Positions that are based outside of the United States may have different immigration requirements; applicants interested in these positions should consult with GTECH's Human Resources Department about the process for obtaining the necessary immigration credentials.



To apply online, please use the following link:
Apply to GTECH