Director of Applications

Director of Applications

 

 

Responsible for all central software systems used to run the business, including custom and off-the-shelf systems.

 

- Work with headquarters and field department users to understand their requirements.

- When off the shelf systems are determined to be the best solution to an issue, work with vendors to evaluate and select products. Responsible for installing, configuring and converting to these products.

- When custom software is determined to be the best solution, work with programmers to develop the solution, and work with users to roll out and implement the solution.

- Understand the technologies behind all our software systems and be able to troubleshoot problems

- Work with management team to set priorities on projects, based on time to implement and value to the business

- Work with Infrastructure team to ensure that applications are well integrated with and supported by server/network environment.

- Manage staff of 2 senior programmers and 1 user support/training position.

 

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Our business is highly automated, and our software systems are critical to every facet of the operation.

 

The primary system is a custom application (called "GoBase") that includes features to support sales force automation, marketing, time and billing of our consulting force, our network operation center, etc.  It is constantly changing as the company changes, and is supported by two full-time programmers.  Both have been with the company for many years and are extremely familiar with every facet of this system.  Both work from their homes, one in Japan and one in Sacramento.  They work from little written specifications, add signficant value to the design and implementation of new features, and release code that requires very little testing.

 

This system is a Microsoft-technology Web application, including SQL Server 2000 (moving to SQL 2005 soon), Active Server Pages in VB Script, and a fair amount of JavaScript.  It does not use .NET tools. Reporting is done via a SQL Server data warehouse and OLAP reporting services.  It has integration points to most of our other systems, which include:

 

Solomon v6.0 for GL, AP and AR, running on SQL Server - integration via Visual Basic scripts and direct SQL-to-SQL programs

ADP Payroll - integration through text file exports

FAS for Fixed Asset tracking - integration through text file exports

Third-party ASP-based systems for Performance Management (employee reviews) and benefits tracking - integration through text exports

 

Sendmail on Red Hat Linux for email - integration via Perl scripts

Active Directory - integration via Visual Basic programs

 

The off-the-shelf systems run with few problems.  The major role of this position re: these systems will be to troubleshoot issues, manage upgrades, ensure that the integration points continue to work, and find ways to improve the integration points where possible.

 

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The ideal candidate for this position will have many (15+) years experience designing, developing and rolling out custom applications for a wide variety of business customers.  Knowledge of standard business accounting, payroll and HR systems is required. 

 

Although the programmers do the bulk of the development of our systems, this is a hands-on position, and knowledge of SQL Server and the VB, Javascript and Transact-SQL languages (or similar languages and proven ability to learn these quickly) is critical for participating in development, rollout, day to day support, and troubleshooting of these systems.

On the other hand, this position is the primary point of interaction between users and the development team, and must be able to translate user requirements into system solutions.

 

 

About All Covered, Inc.

 

We were founded in 1997 by visionaries who recognized that small and medium sized businesses needed reliable and professional network engineering and computer support. Since that time, we have expanded to 24 markets in the largest metropolitan areas of the country.

 

We believe in providing consistent, high quality professional services to more than 2,500 clients nationwide, everyday. Our proven methodology enables us to deliver what we promise to our clients, including ongoing maintenance, strategic planning, remote monitoring, and a 24 x 7 help desk.

 

A nationwide engineering force, with an average of 6 years of network experience per consultant, enables our employees a vast discussion forum to respond to unique network situations.

 

The small and medium sized business (SMB) market segment is one of the fastest and strongest markets in the US today. More new jobs are created here than any other business segment. More SMB jobs, means more network and IT needs, and an increased requirement for our services.

 

The key to our achievements is a strong and experienced management team. Our executives have a history of building successful professional services and related companies. Visit our website (www.allcovered.com) page for more information about the team we have assembled.

 

We value our employees and believe that our clients are best served by technically competent and professionally experienced consultants. Our comprehensive benefits package, and our commitment to training and professional development enables our consultants to remain current in the ever changing network arena.

 

We provide consultants, not technicians to our clients. Our clients consider our consultants as trusted advisors, experts in managing the lifeblood of their business: their network and IT resources. Technology is constantly changing, meaning new challenges and opportunities for our consultants to shine. This enables our consultants to stay sharp and deliver high quality solutions and recommendations to our clientele.