Field Test Specialist

Research In Motion Limited? (RIM)? is a world leader in the mobile communications market and has a history of developing breakthrough wireless solutions. RIM's portfolio of award-winning products, services and embedded technologies is used by thousands of organizations around the world and includes the BlackBerry? wireless platform, the RIM Wireless Handheld? product line, software development tools and software/hardware licensing agreements. RIM is seeking driven individuals who can take our wireless data products to the next level in the global wireless market. Are you ready to make a difference in the world of mobile communications with RIM?

POSITION SUMMARY
This role is a key part of the Blackberry Systems Engineering Team (BBSE). The BBSE Team is responsible for managing the technical relationship with RIM?s new and existing carrier partners, introducing new products, identifying and verifying fixed issues in the field, and submitting issues internally for resolution. The BBSE team also liaises with other areas of the company including software, hardware, manufacturing, and product management and is responsible for communicating directly with the carrier partners. As a Field Test Specialist, you will be dedicated to testing/verifying BlackBerry products in the field to ensure quality prior to release. In your role, you will identify issues arising in the field and perform first level trouble-shooting where appropriate, accurately describing the issues, and submitting them internally for further analysis and resolution. You will also assist in writing/updating test cases and procedures to facilitate the test efforts as well as contributing to process improvement to develop and maintain a consistent test strategy. You will be required to submit detailed reports and keeping records of testing activities for later review and analysis. Ability to travel is a pre-requisite.

ESSENTIAL SKILLS AND QUALIFICATIONS

2 years engineering experience with wireless products
Desire to be a professional in the software-testing field
Familiar with GSM/GPRS or CDMA handset testing
Solid bug tracking and test reporting skills
Excellent analytical determination and problem solving skills
Good knowledge and/or experience of using software engineering test tools
Effective tracking, maintenance, and update of test cases and test suites
Must be willing and able to travel up to 2 week at a time or as and when required
Full driving license and eligibility to cross national borders
Detail-oriented and creative with questioning mind
Ability to keep accurate records and generate accurate detailed and reports
Good verbal and written communication skills
Ability to work in a small team environment where self-driven and self-motivated capabilities are key Initiative and innovation skills with passion for process improvement

ADDITIONAL ASSETS

Familiarity with BlackBerry products
Strong knowledge of wireless technology (primarily GSM/GPRS/EDGE/3GPP)
Experience with client/server computing
Experience with mobile handset testing
Experience with international travel


If you're driven to take wireless technologies to the next level, it's time you join the team at RIM. We offer a challenging environment that fosters creativity and rewards excellence. Employees also have use of our award winning BlackBerry!

?2005 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of and trademarks or registered trademarks of Research In Motion Limited. The specifications and features contained in this document are subject to change without notice.



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Analysis - 1 year(s),
EDGE CRM suite - 1 year(s),
GSM (Global System for Mobile Communication) - 1 year(s),
Software - 1 year(s),
Wireless - 1 year(s),
BlackBerry - 1 year(s),
CDMA - 1 year(s),
Engineering - 2 year(s),
GPRS - 1 year(s),
Client Server - 1 year(s),
Testing - 1 year(s),
3GPP - 1 year(s),
Test Tools - 1 year(s),
Field Testing - 1 year(s)
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