Help Desk Coordinator-Mobile Technology Group

Provide mobile technology support to all levels of personnel in the firm.



Principal Duties and Responsibilities:

 

? A specified amount of time will be providing phone support/dispatch

? Must follow-up with customers to ensure issue resolved

? Forward requests for training to the Training Manager

? Records all calls in Clarify

? Track department inventory

? Participate in the set-up and facilitation for New Banker Training


Knowledge and Skills:

? Knowledge of functions in MS Office Suite.

? Excellent problem solving skills.

? Ability to function in a high-pressure environment.

? Must work well in a team environment.

? Excellent communication skills.

? Ability to interact with senior members of the organization.

? Must be very organized

? Flexible work schedule required

? Understanding of basic financial terms helpful



 

Full background check will be conducted and must clear before individual can start if offered the position. Corporate environment. Downtown, NYC. Excellent growth potential. Candidates must be flexible to work as scheduled 8a-8p Mon-Fri. Training provided. Start ASAP. Equal Opportunity Employer