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Helpdesk / Customer Service Reps
| Details |
Country: USA
Location: IN Indianapolis
Total applied: 32
Relevant Work Experience: 1+ to 2 Years
Career Level: Experienced (Non-Manager)
Education Level: High School or equivalent
Job Type: Employee
Job Shift: First Shift (Day)
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Helpdesk / Customer Service Reps
Adecco Technical is looking for a Tier 1 / Tier 2 Help Desk Representative. Candidates should have experience troubleshooting and providing solutions for internal customers. Must have experience with the following OS (2000 and XP). They also have to know Lotus Notes (versions 5,6,and 7). A major plus would be VHD Helpdesk software which is Lotus Notus based. These candidates will be tier 1 and tier 2 level. They generally try to resolve problem for twenty minutes before escalating on to tier 3. Most of the clients are Field Sales people having issues with laptops. They also have 13 RPS systems so they do a lot of Password Resets as well.
Apply Online
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Computers, Software 
