IT Assistant for Process Training and Help Desk

???? We are seeking a full time assistant for our IT department.

This entry level position requires someone who is focused, dynamic, energetic, and enjoys the challenges that a strong and growing company can provide. Do you enjoy helping others? Do you want to work for a stable company? We are Action Bolt and Tool Company, a member of the Wurth Group, 50,000 employees worldwide, $8 billion dollars in sales.


Essential Job Functions:
?Document ERP system / Operation processes ?Create Visio flow charts and Power Point training modules for company processes?????????? (Billing,Order Entry, Shipping & Receiving etc...)??Assist in Basic Help Desk with employees??Answer How-to questions; Outlook, Excel etc...??Provide training in groups and one-on-one??Train employees remotely and on site at our 5 Florida locations ?Assist MIS manager in Accounts Receivable month end closes.

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Other duties may include data entry

?Creating part numbers ?Data analysis in excel ?Process daily statistical reports ?Update ABC classifications of customers ?Printer lock-ups and Terminal resets ?Answer incoming departmental phone calls

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Non-Essential Job Functions:
Specific project work as assigned

? REQUIREMENTS
The ability to work well with others and to enjoy being a team player. Outgoing personality and good communication skills. Flexibility with work hours as month end closes may require a late evening or Saturday depending on the month. Good typing skills 40+ WPM, good working knowledge of Microsoft Excel, Word and Outlook. Some knowledge of Acrobat, Act, Access, Crystal Reports, Visio, Power Point or equivalent would be helpful.