Manager of IIT

This position is for the manager of the IT Infrastructure tools team. As the tools team manager you are responsible for the strategy, architecture, engineering and implementation of the supporting tools infrastructure for Intuit's data centers and labs.

- Develop tool strategies and tactics that drive the operation of Incident Management, Release Management, Performance and Capacity Management, Asset and Configuration Management and Infrastructure Monitoring and Support.
- Act as a subject matter expert in planning, implementing and integrating IT tools such as Unicenter, Sitescope, Topaz, Concord, Creekpath, Cisco Works and numerous other off the shelf and home grown tools.
- Recommend new tool technologies and lead the development of new IT tool standards and processes based on industry standards and best practices
- Responsibilities include staffing, resource planning and employee development.
- Own the strategy, goals and plans for the tools team's success.
- Maintain and drive your team's alignment with your BU/FG's strategy and goals. Participate in ongoing processes to diagnose the internal and external environments.
- Improve the customers' experiences by understanding and focusing on what's important, measuring how we are doing and driving the necessary actions to improve.
- Promote speed, quality and shared vision by getting the right people involved in decisions.
- Identify trade-offs between short and long term, and balance the needs of Intuit's three key stakeholders.
- Demonstrate strong project management skills and drive results within your team.
- Excellent follow-through. Ensure your direct reports are accountable for and effectively executing day-to-day and strategic responsibilities.
- Reward and recognizes high performance. Take appropriate corrective action when needed.
- Continuously assess and improve processes within your scope, including the impact on upstream and downstream groups, and recommend improvements in processes you and your team interact with.
- Establish a unique vision for the future (generally at the project level) and generate broad support.
- Energize and enroll others in pursuit of stretching, break-through goals.
- Demonstrate an entrepreneurial perspective (envisioning new and innovative ideas and approaches and taking them to fruition).
Qualifications : 5+ years of experience in a large data center environment.
5+ years of experience in the planning and integration of IT tools infrastructure and process.
3+ years of experience managing a team of engineers
Strong verbal and written communication skills