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PROJECT ENGINEER
| Details |
Country: USA
Location: CT New Haven
Total applied: 25
Job Status: Full Time
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PROJECT ENGINEER
Oce is a global leader in digital document management and delivery technology. The company's solutions are based on Oce's advanced software applications that deliver documents and data over internal networks and the Internet to printing devices and archives locally and around the world. Supporting the workflow solutions are Oce digital printers and scanners, considered the most reliable and productive in the world. Oce also offers a wide range of consulting and outsourcing solutions. We will reward your efforts with competitive pay and benefits, including health and life insurances, 401(k) and much more. We encourage you to explore our website: www.oceusa.com . In particular, you may want to review the following: Products and Services, Solutions by industry, Drivers and Support. Core Values
- Customer First: The customer is the ultimate reason for everything we do.
- Results Driven: Relentlessly focusing on achieving clear and challenging objectives.
- Quality Driven: Pursue high and consistent standards in our products, services, processes and people.
- Entrepreneurial: Foster an environment that stimulates people to pursue new avenues of profitable growth.
- Innovative: Continuously improve our products, services, processes and people driven by breakthrough thinking.
- Ethical: Treat our customers as we would want to be treated in an honest, fair and trustworthy manner.
- Human Value: Show respect for each other and create an environment that allows people to develop their potential.
As an Oce Project Engineer, you will provide second and third level technical product support for Oce's exciting and leading edge range of multi-function connected devices and document and printer management software. You will be the product support engineer all others turn to for product knowledge and assistance. You will also provide technical direction and assistance to Service, Product Marketing, Manufacturing and Research and Development activities.
- Assist Oce Systems and Solutions Engineers in the field in resolving product issues as they arise, occasionally supporting them at the customer location.
- Document and track product deficiencies and/or enhancements in coordination with R&D
- Review and approve System Definition documents from the Field Systems and Solutions Engineers
- Prepare and conduct internal training to Oce Field Systems and Solutions Engineers and Customer Training Representatives
- Test new software and product features
.
- Develop standard solutions using products and workflows
- Provide customer training assistance on an as-needed basis.
Required Skills:
- BS in Electronics, Computer Science or related field
- Minimum of 5 years of experience in printing or computing industries, including strong networking or data processing experience or a good knowledge of printing in these environments
- Experience working in a Xerox Docuprint/Digipath/FreeFlow environment with a good understanding of those systems both in operability, installation and configuration is a plus
- Excellent analytical and technical problem solving skills
- Good oral and written communication skills.
- Must be able to research solutions with internal and external providers solving pre- and post-sales issues
- Demonstrated ability to provide technical direction to Field Systems and
- Solutions Engineers on a daily basis
Please Click Here to Apply for this job
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