Product Application Engineer (112120-456)

Who We Are
Corbis licenses images that enable publishers, advertising and design agencies, filmmakers, and other creative professionals to tell their stories with impact that goes beyond words. Our contemporary and archival photography, fine art, illustrations, cartoons, and footage are seen around the world every day?differentiating brands, selling products, supporting news stories, and entertaining audiences.

Start Here?.
At Corbis, we passionately believe in providing a complete visual solution for our clients. Hiring the right people will make all the difference in achieving this goal. Our employees contribute to our global, fast-paced, and fun-based culture, receive a generous benefits package, and enjoy working with and learning from the best and the brightest in this exciting industry. We recognize and reward outstanding performance, and we encourage growth through our ongoing learning and development programs. So whether you?re right out of school or at the height of your career, start here to take your career to the next level.

Purpose:


The primary job function is custom web applications development. This will include working with the client services and the engineering team to deliver customer projects from prototype to launch. The secondary function is to provide direct technical support to our existing customer base. The aspect of this job will include trouble shooting customer application issues and communicating the resolution to the customer and internal team members.

Responsibilities: Coordinate with client services team to customize Corbis? Digital Asset Managment application to meet individual customer needs. Taking the process from prototype to launch ? communicate with client services to determine priorities ? 45% time spent Work with the engineering team to put custom development into the baseline application ?document customizations done for customers, help develop s/w design specifications, and QA final product from engineering team? 20% time spent Provide direct technical support to existing customers ? take in support tickets or calls from customers, log activities in the service desk, log application bugs in DevTrack system and document project customizations for future reference - 35% time spent

Contacts: Team ? daily written and oral communication with team members around project status or customer issues. External ? Customer interaction on support issues


Qualifications and Skills Required: BA/BS, preferably in a technical field, and 2-5 years of relevant experience. Design and production of web based products including user interface web graphics, HTML, JavaScript, CSS, ASP.net ? mandatory (1-5 yrs exp) SQL, IIS/Windows Server, Visual Studio - highly desirable Adobe Graphic Suite (Photoshop & Illustrator for the creation of web graphics)? desirable Ability to work under tight deadlines, debug own code, work well with other team members, take projects from concept to launch - mandatory Skills in object oriented programming, user interface and web graphic production ? highly desirable Application client support and working in a direct client contact role - mandatory (1-5 yrs exp) Possibility of up to 10% travel

Core Competencies Innovation & Creativity Quality Respect & Open Communication Accountability Outstanding Customer Service Productivity Job Knowledge Excellent analytical and problem solving skills Corbis requests that you apply for this position through the http://www.Corbis.com web site. This ensures efficient processing of your application. Submitting a resume by email, mail, fax or through the apply button on a resume web site will cause relevant information to be missed.