Quality Assurance Lead Tester

 

SONY ONLINE ENTERTAINMENT
JOB DESCRIPTION

Position Title: QUALITY ASSURANCE LEAD TESTER
Department:  Quality Assurance
Reports To: QA Manager
Location:  San Diego
 
ESSENTIAL DUTIES:
? Manage, Coach and Task assigned Test Group
? Main point of contact for the Development team within the QA Department
? Assure patches and titles are fully tested prior to launch
? Management and maintenance of bug database
? Act as a liaison between primary QA team and other internal SOE departments
? Patch and Live Title Launch recommendations and reports from a QA perspective
? Manage creation and implementation of test plans for assigned title
? Manage documentation process, verify documents for clarity, accuracy and intuitiveness
? Report personnel issues with QA Supervisors
? Track employee attendance and other areas as assigned by QA Manager and QA Supervisors
? Work with QA Liaisons for automated test design, creation and tool implementation
? Daily and Weekly Report creation and submission to QA Management
? Test status reports for Development and SOE Executive Management
? Create and execute Milestone Acceptance Tests
? Problem solving on a Project Management level
? Escalate personnel or training issues to QA Supervisors
? Generate high and low level test plans for assigned features
? Represent QA in Development and Ops meetings
? Track attendance and performance of testers assigned to QA team
? Share acquired game knowledge with fellow QA testers and new hires
? Mentoring QA Tester 1s on test direction, general testing process/protocol and tools
? Apply a proactive approach in the QA Process on a consistent level
? Journeyman testing ? Must be able to think outside the scope of the test plan when appropriate (ad hoc testing, documenting negative test cases, etc.)
? General game play testing
? Follow SOE Tester procedures outlined by QA Training team
? Become proficient at the game assigned

 

QUALIFICATIONS:
? Demonstrated prior experience with project management on a team level
? Expert knowledge of MS Excel
? Thorough knowledge of all MS Office Programs
? Working knowledge of MS-DOS, HTML, Perforce (or any other related version control software)
? Experience in managing bug workflow within a defect tracking software tool
? Any combination of experience/training to demonstrate possession of specific job skills
? Experience in the QA test process on any of the following platforms: PS2, PSP, Xbox, Gamecube, PC, MAC, GBA, NDS
? Working knowledge of the software development process
? Expert communicator ? Must possess excellent verbal and written communication skills
? Ability to provide proper feedback on test team performance
? Strong analytical, leadership and organizational skills
? Must possess excellent verbal and written communication skills
? Able to interpret high and low level design documentation and create appropriate test cases (ad hoc direction, positive and negative)
? Working knowledge of Networking and patch procedures
? Demonstrated ability to recognize, diagnose, and report hardware vs. software defects and bugs
? Expert knowledge of one SOE product
? Demonstrated ability to comply with SOE QA Department?s bug writing standards on a consistent level
? Intermediate knowledge of various competing products and titles within the video game industry market
? Working knowledge of PC hardware
? Demonstrated ability to comprehend and apply assigned QA manuals and all training materials
? Team player, able to work well with others
? Ability to follow verbal instructions
? Available to work ANY shift
? Demonstrated expert knowledge of DevTrack ? Preferred
? Working knowledge of C++, Linux, Unix, Java ? Preferred
? Working knowledge of the SCEA TRC ? Preferred
? Knowledge and/or experience in the game/platform being hired for ? Preferred
? All requirements are necessary to qualify for the position unless noted

 

EXPERIENCE/EDUCATION:
? BA/BS or equivalent in Computer Science/Related Field OR 2+ years of SOE employment OR 1+ year of QA experience at SOE OR 3+ years of QA experience in the software development industry

 

Sony Online Entertainment is an Equal Opportunity Employer, committed to Diversity in the Workplace.

 

For consideration, please apply directly to: http://sonyonline.recruitmax.com/candidate/