Software Quality Assurance Specialist - Response Team

Symantec, the global leader in information security, is looking for a SQA Specialist to join one of their response teams. This team troubleshoots and releases product revisions and solutions for incidents reported by our corporate customers. The SQA Specialist will be part of a multi-product engineering support team.

 

The successful candidate will troubleshoot customer defects and provide quality assurance on maintenance releases. In addition, they will actively participate in the QA process through requirements/design analysis and the development of test strategies and test plans for internal and external products. This person will work closely with the developer to isolate and resolve issues. The candidate will work on problems where analysis of situations or data requires an in-depth evaluation of various factors.  The position calls for an advanced level troubleshooter that can work with problem areas of the product.  The SQA Specialist will work closely with the QA automation team to provide requirements, analysis, and testing for high quality test tools. This position may require some customer interaction.

 

A successful SQA Specialist must have expert-level ability in two or more areas of testing, products, or technologies. With minimal supervision, the SQA Specialist must be able to suggest, implement, and evaluate approaches to testing strategies across a wide variety of platforms and Symantec products.  The candidate must be highly organized and able to manage time while working in a rapid software development process.

 

The position requires a minimum of 4 years of SQA experience in a similar environment. The SQA Specialist must have a background in QA methodologies. Experience testing software on multiple Microsoft Windows operating systems is also required and Linux is preferred. Must have experience with Networking, general desktop and servers software applications. The candidate must be able to troubleshooting basic defects, network, and operating system problems. She or he must have a team-player attitude and the ability to work in a multi-tasking fast paced environment. Must be able to identify and learn new technologies quickly. A Bachelor?s degree in Computer Science, Electrical Engineering or equivalent software engineering QA experience is required. Excellent communication skills (both written and verbal) are also required. Experience, with patching strategies and automation tools, is preferred. Industry certifications such as CISSP, MCSE, CNE, A+, Network+, Linux+, CCNA, etc are a plus.