Solutions Architect

About EMC Smarts EMC Smarts automates network systems management as part of EMC Corporation's information lifecycle management (ILM) strategy. EMC Smarts' InCharge software solutions manage the entire IT environment across infrastructure, applications and business services to give businesses unprecedented insight into how technology health impacts services and customers


Responsibilities:This person filling this position will play an important role in the Global Practice organization, part of EMC's, Technology Solutions group, which provides planning, design, implementation and management services to EMC's global clients.


The specific focus for this role is the development and delivery of value added integration and consultative services in the area of Enterprise Network Management solutions.


Provides technical project management, team management, and mentoring of associates/consultants/partners to advance technically and professionally. Travel is required for this position, sometimes on short notice.


Travel frequency and length varies by position and location but will include travel to periodic team meetings at a minimum.






Attend technical presales meetings and presentations.

Provide presentations of architectural and functional designs to the customer.

Provide Enterprise Network Design, Implementation and Integration expertise.

Develop Statements of Work based on the customer's requirements and proof of concept to include prioritization and cost assessment.

Develop Project Plans to include business planning and to support customer deliverables in the Statement of Work.

Conduct Health Assessments of previously installed Enterprise Network
Management implementations and provide customers with a written assessment including open issues, solutions and recommendations, and current architecture overview with strategic planning and future design.

Provide a Trusted Advisor role in assisting and supporting the customer implementation.

Participate in or lead discussions on requirements gathering and solutions architecture.

Ability to work within tight deadlines, under pressure; including after-hours efforts

Qualifications


Skills:



Ability to thrive, succeed and contribute in a dynamic environment; proven ability to develop new skills and learn new technologies.

UNIX Shell scripting, Perl and/or InCharge ASL and/or html programming (i.e. html, xml, or CGI)

Regular expressions, Boolean logic

Operational experience managing an enterprise or service provider network is a plus

Operating Systems (basic systems administration skills)

Windows Server (2000, 2003, XP)

Unix (one or more of Solaris, Linux, HP/UX, AIX)

Networking

Networking and routing protocols such as TCP/IP, BGP, OSPF, MPLS, etc.

Common elements, i.e. routers, switches, telecommunications devices and services

Network Management and/or Element Management systems

EMS's for applications, routers, servers, switches, telecommunications devices

Event message formats including SNMP, syslog, and log-files

Business & Application Service Management experience desirable

Application Availability / Performance Management products and solutions

Analyzing business value and metrics associated with IT infrastructure

Verbal communication skills such as pre-sales or consultative experience

Written communication skills such as RFP/RFI/SOW preparation, technical documentation

Database basics; should be capable of basic database operations such as queries and table joins although DBA level not required

Proven ability to work independently as well as collaboratively. As part of a diverse global team, our success is often a collective effort leveraging the prior experience of others.

Proven trouble-shooting ability

Must be comfortable presenting; typical presentations will be to groups of