Technical Support Representatives

Responsibilities include:  Answering and logging customers calls,identifying problems, and providing long-term solutions regarding software.  Will also provide customer service exceeding customer's expectations.

 

Must be able to work f/t 8 hour shift between 6am-7pm, M-F, 40 hours a week.

Requires a job commitment of at least one year; long-term is preferable.

 

Education and/or Experience:

Minimum of High School diploma or GED.

Basic knowledge of personal computers and software, including Microsoft Windows 2000 XP, Microsoft Word/Excel.

Must type 35 wpm.

Technical aptitude including a devloping knowledge of databases and networks.

Excellent interpersonal, communication (verbal and written), and problem solving skills.

Previous telephone customer service experience preferred.

Previous technical support experience preferred.

 

Salary/Wage:

$9.00/hr first 90 days; opportunites for raises every 90 days. for the first year.

Opportunites to advance can be endless!!

 

Benefits:

Medical, Dental, Life Insurance, Long Term Disablilty - 100% Company Paid!!!!

401 K

Referral Bonuses

Corporate Affiliate Discounts

Great Incentives and Quarterly Bonuses.

Paid time off/up to 17 days per year (Accrued Monthly).

Paid Holidays/7 Nationally Recongnized Holidays/3 floating.

 

Fun Environment!

 

No Job Hoppers Please.

 

 

 

 Kelly Services is an Equal Opportunity EmployerContact?Information?:.Kelly Services154 West 1230 North
Provo?UT?84604