Director of Client Service - Information Management

The Company

Resources Global Professionals is an international professional services firm that provides finance and accounting, human resources, information management, internal audit, supply chain management, and legal services on a project basis. Resources was founded as a division of one of the Big Four professional service firms in 1996, and is now an independent, publicly traded company (RECN). In addition to its project professional services, Resources Global Professionals has established itself as a leading business services provider for companies seeking independent and cost effective assistance for meeting or complying with many of the complex business and regulatory issues in today's marketplace.

Headquartered in Costa Mesa, California, Resources Global Professionals operates from 75 offices worldwide. The U.S. client portfolio boasts 76 of the Fortune 100 companies. Resources was named to Forbes 200 Best Small Companies list in 2005 for the fourth consecutive year, ranking in the Top 20 for the second consecutive year. Resources has also been ranked #3 on Forbes? The Best Mid-Cap Stocks and #21 on BusinessWeek's Hot Growth Companies list for 2006.


The Position

The Director of Client Service - Information Management has primary responsibility for the development of new business; the management of existing clients, engagements and Associates; and participates in recruiting of Associates. This position will be located in Los Angeles.

Responsibilities

- Continually develop new business by identifying target clients, networking, meeting with target clients, and selling all Resources? service lines.
- Cultivate and expand existing business relationships through frequent communication and regular client visits.
- Sell projects to new and existing clients, clarifying the scope of projects with clients, identifying business solutions, presenting qualified Associates to the client, and negotiating billing arrangements.
- Represent Resources in appropriate professional and community organizations.
- Identify future project needs of client and minimizes engagement disruption through managing engagement and ensuring clients? expectations are met.
- Minimize Associates ?unassigned time? by managing Associate roll off dates and communicating regularly with Associates regarding additional client needs and/or other appropriate engagement in the pipelines.
- Assist in the recruitment of Associates, conduct interviews and assess skill set and competencies of candidates, negotiate Associates? compensation.
- Ensure approved business contracts are executed by taking responsibilities for the completion of all engagement paperwork, including the timely receipt of signed engagement letters.
- Support team goals of the office by participating in strategy meetings, including discussing candidate and Associate pipeline, marketing strategies, and current challenges.
- Provide for timely collection of receivables by monitoring payment of client invoices.
- Maintain strong communications with Associates assigned to client engagements.

Professional Qualifications

- Minimum Requirements
? Ten (10) years of experience, including Big Four IT consulting experience and management level experience in the IT consulting industry.
? A professional network in the Los Angeles area.
? Systems implementation and ERP experience.
? 4-year bachelor degree.

- Experience identifying opportunities with clients, networking and generating leads.

- Demonstrated track record of positive change in all positions held.


Personal Characteristics

- A high level of enthusiasm for building a business and a personal sense of urgency and capacity to overcome obstacles.
- Ability to respond effectively and quickly to clients? needs and issues.
- Ability to negotiate and communicate complex concepts/business issues verbally and in writing to clients, associates and management.
- Ability to prioritize multiple responsibilities/projects and proven ability to develop business relationships.


Reporting

The Director of Client Service ? Information Management reports to the Los Angeles Office Managing Director.

Compensation

Resources Global Professionals offers an attractive compensation and benefits package that includes: competitive base salary, medical/dental, bonus incentive plan, 401(k), employee stock purchase plan, and stock options. The long-term success of this individual will only be limited by his/her performance. For this position, we do not offer relocation assistance.

Contact Information

Please indicate DCS-IM-LA on the email subject line.
or

Send to: Resources Global Professionals
Ref: DCS-IM-LA
1000 Wilshire Blvd., Suite 500
Los Angeles, California 90017

Additional Company Information:

For additional information please refer to the Resources Global Professionals website: www.resourcesglobal.com The NASDAQ symbol is RECN.

Resources Global Professionals is an Equal Opportunity Employer

To Apply for this position: 6609460@rcon.contacthr.com