Organization & Change - ERP Change Management Manager

Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu and services are provided by its subsidiaries, including Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP and Deloitte Tax LLP. Deloitte & Touche USA LLP?s subsidiaries are among the nation?s leading professional services firms, providing audit, tax, consulting, and financial advisory services through nearly 30,000 people in more than 80 cities. Known as employers of choice for innovative human resources programs, they are dedicated to helping their clients and people excel.

Deloitte Consulting, LLP (Deloitte Consulting) is one of the world's largest and fastest growing management consulting firms.? We provide strategic, operational, financial, and technology related advisory services to many of the world's most prestigious companies.? We are business performance consultants.? We are known for our straightforward approach to solving our clients' most complex business challenges.?
Deloitte Consulting's professionals work hand-in-hand with clients to improve business performance, drive shareholder value, and create competitive advantage in the most practical and sensible ways possible.
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Our Human Capital professionals specialize in integrating people issues with business strategy. We have the depth and breadth to assist with large-scale change in ownership and Enterprise Resource Planning (ERP) installations, as well as singular program designs and ongoing actuarial evaluations. Ultimately, our mission is to enhance our client's performance, productivity and profitability.? Our Human Capital services include:
? Total Rewards
? HR Transformation
? Organization & Change
? Actuarial & Insurance Solutions
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The Organization and Change Group helps clients to lead and sustain change initiatives in order to improve performance. Our change initiatives include mergers and restructurings, regulatory programs, new strategy, workforce transition, new market focus, and
technology/process transformations. Our Services include communications, cultural assessment/alignment, all aspects of change management, technology and regulatory adoption, workforce strategies and organization strategies, learning and development.
Due to our aggressive growth plans and successful performance to-date, we are looking to add talented?Managers to our team. Managers will manage and deliver large, complex Change Management engagements that identify, design, and implement creative business solutions and technology solutions for our clients.? Managers are expected to contribute to the firm's growth and development in a variety of ways, including:
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Must have experience in the following areas of ERP/SAP implementation projects:
1. Audience analysis, change readiness assessment
2. Communication strategy, planning, and execution
3. Training program design and development
4. Job impact analysis
5. Performance management/metric
6. User/management
engagement
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- Experience in a relevant industry or consulting team-oriented environment
- Design and development of change management programs in full lifecycle implementation
- Led change management/communication teams through full ERP lifecycle
- Contributed to the strategic design and implementation of custom training solutions in conjunction with large -scale SAP rollouts (SAP is preferred, however, experience with PeopleSoft, Siebel, and Oracle will be considered).
- Ideally, developed a blended ERP learning solutions (web-based training, instructor-led training) as well as strategic communication and change management plan
- Engagement Management:? managing engagement risk, project economics including planning and budgeting, managing accounts receivable, defines deliverable content, ensures buy-in of proposed solutions from top management levels at the client
- Business Development: develops and maintains contact with top decision makers at key
clients, organizes and leads pursuit teams, participating and leading aspects of the proposal development process, contributes to proposal pricing strategy.
- Practice Development & Eminence: development of solutions and methodologies, development of "thoughtware" and "point-of-view" documents, public speaking and publication in industry periodicals
- People Development: performs role of counselor and coach, provides input and guidance into the firms staffing process, and actively participates in staff recruitment and retention activities
- 5+ years related experience leading communications strategy and change management projects (teams of 10-15 people ideally)
- 3-5 ERP implementation projects experience (preferably SAP)
- Budget and delivery responsibility
- Masters Degree/MBA highly preferred
- Extensive travel to client locations is required


Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity
employers.

About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, its member firms and their respective subsidiaries and affiliates. As a Swiss Verein (association), neither Deloitte Touche Tohmatsu nor any of its member firms has any liability for each other?s acts or omissions. Each of the member firms is a separate and independent legal entity operating under the names ?Deloitte,? ?Deloitte & Touche,? ?Deloitte Touche Tohmatsu,? or other related names. Services are provided by the member firms or their subsidiaries or affiliates and not by the Deloitte Touche Tohmatsu Verein.
Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu. In the U.S., services are provided by the subsidiaries of Deloitte & Touche USA LLP (Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP, Deloitte Tax LLP and their subsidiaries), and not by Deloitte & Touche USA LLP.




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