Revenue Cycle Services Manager

Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu and services are provided by its subsidiaries, including Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP and Deloitte Tax LLP. Deloitte & Touche USA LLP?s subsidiaries are among the nation?s leading professional services firms, providing audit, tax, consulting, and financial advisory services through nearly 30,000 people in more than 80 cities. Known as employers of choice for innovative human resources programs, they are dedicated to helping their clients and people excel.

Deloitte Consulting LLP (Deloitte Consulting) is one of the world's largest and fastest growing management consulting firms.? We provide strategic, operational, financial, and technology related advisory services to many of the world's most prestigious companies.? We are business performance consultants.? We are known for our straightforward approach to solving our clients' most complex business challenges.?
Deloitte Consulting's professionals work hand-in-hand with clients to improve business performance, drive shareholder value, and create competitive advantage in the most practical and sensible ways possible.?
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Extended Business Services (XBS) can assist companies in optimizing the performance of important business functions. Our teams analyze client operations and develop solutions and recommendations regarding functions which can be positively impacted by an outsourcing arrangement. We create customized plans to support our clients' business strategies. Our service offerings include a full array of outsourcing advisory, execution and operate services. We deliver our outsourcing services onsite, offsite and offshore - as customized to meet our clients' needs.? Our service lines include:
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??Application Management Services
??Business Process Management Services
??Outsourcing Advisory Services
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We are looking for talented Revenue Cycle Managers to manage all the project activities
with the help of onsite staff (Region 10 staff on L1 assignment), BPMS associates and the Region 10 RCS team. Project managers?are responsible for preparing all formal status updates to the client.? Will?also responsible for monitoring the project budget (earn-burn), project invoicing and collections.? These roles will be based in the Eastern part of the US, or Tulsa, OK, and will involve heavy travel.
- Manage the day to day activities of the onsite team, BPMS associates and Region 10 team to successfully deliver RCS BPMS projects.
- Work with the client to understand all processes relating to billing and follow-up (during project start-up).
- Finalize processes to be followed by Deloitte during the course of the outsourced engagement.
- Work with the client on completing the welcome package which includes the bill form modification agreement.
- Work with the Deloitte and client IS teams to obtain all the required information from the client for CMS set-up and access to
client systems.
- Work with the client to obtain all required sign-ons to client systems/ payer systems.
- Work with IS on the proper set-up of the CMS databases for the client.
- Work with the Region 10 manager to define and prioritize follow-up groups on CMS.
- Compile status reports with the assistance of the Region 10 Business Analysis group and forward to senior management for review.
- Present/ assist with the presentation of the status report to the client.
- Work with the BPMS associates and Region 10 manager to ensure conformance to established productivity norms.
- Work with the BPMS associates, Region 10 manager and the client in seeking resolution to issues.
- Communicate any client concerns to the senior management.
- Devise special projects/ targeted efforts to expedite achievement of project goals.
- Track the project budget by monitoring the earn-burn - escalate unfavorable variances in a timely manner.
- Prepare
invoices (if the process is automated/ generated by another team, perform QC on the same) and monitor collection of invoices.
- Provide periodic project updates to the PMO on ISO engagements.

- ?Masters degree (MBA/ MPA preferred) with at least five years experience in revenue cycle consulting or healthcare providers with exposure to A/R management. Candidates with a Bachelors degree with more experience will also be considered.
- Self-driven candidates with high energy level required.
- Excellent communication and presentation skills.
- Strong process and operations orientation.
- Must be able to travel.
- Prior experience in an outsourcing environment is preferred.


Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers.

About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, its member firms and their respective subsidiaries and affiliates. As a
Swiss Verein (association), neither Deloitte Touche Tohmatsu nor any of its member firms has any liability for each other?s acts or omissions. Each of the member firms is a separate and independent legal entity operating under the names ?Deloitte,? ?Deloitte & Touche,? ?Deloitte Touche Tohmatsu,? or other related names. Services are provided by the member firms or their subsidiaries or affiliates and not by the Deloitte Touche Tohmatsu Verein.
Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu. In the U.S., services are provided by the subsidiaries of Deloitte & Touche USA LLP (Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP, Deloitte Tax LLP and their subsidiaries), and not by Deloitte & Touche USA LLP.




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