Service Operations Project Manager

Job Description: Humana Inc., headquartered in Louisville, Ky., is one of the nation's largest publicly traded health benefits companies, with approximately 9 million medical members. Humana offers a diversified portfolio of health insurance products and related services - through traditional and consumer-choice plans - to employer groups, government-sponsored plans, and individuals.

Over its 45-year history, Humana has consistently seized opportunities to meet changing customer needs. Today, the company is a leader in consumer engagement, providing guidance that leads to lower costs and a better health plan experience throughout its diversified customer portfolio.


Responsible for application of project management methodology with responsibility for all phases of the project cycle to include project initiation (product design and scope management), project planning (activity definition and scheduling, resource planning, budgeting, and risk management), project execution (quality assurance, team development, stakeholder management, and contract administration), project control (scope verification and change control, cost and quality, performance rating, measurement, and risk monitoring), and project close (contract closeout, issue resolution, lessons learned activities, and final project documentation).

Responsibilities also include integration of multiple projects within a service center to identify key interdependencies and resolve cross-project issues and risks. Individual will work closely with the service center leadership on tactical planning.

The ideal candidate will have:
* Bachelor's Degree in a related field
* PMP certification
* 3-10 years mid to large scale project management

Searchable Keywords: Service Operations Project Manager / gj-mo

Expected Travel Time: None