Credit and Collections Analyst

About PMI

 

Established in 1983, privately-held Pacific Market International (PMI) designs, manufactures and markets thermal insulated food and beverage containers. The company owns the Stanley?, Aladdin?, and MiGo? brands and operates a thriving private-label business for globally recognized companies. PMI is headquartered in Seattle, Washington with offices in Shanghai, China; Nashville, Tenn.; London, UK; and Melbourne, Australia.  More information can be found at www.pmi-worldwide.com.

 

Position Overview

 Responsible for maintaining all aspects of credit and collection functions for assigned

territory.

 

Essential Functions

 Maintain collections for all accounts in assigned territory.Review and process all in-coming credit applications for Credit Manager approval.Maintain daily, weekly and monthly collection report to track A/R, charge backs and DSO for assigned territory.Provide customers with accurate information regarding their account.Make daily recommendations to Credit Manager on accounts for credit hold.Maintain timely research and resolution to charge back issues.Maintain customer master profile for changes and updates.Attend weekly A/R meeting to discuss collection progress and address issues as necessary.Provide as a back-up resource for cash-posting, invoicing and credit/debit memo processing when needed.Other appropriate accounting and financial tasks as may be required.Other duties/projects as necessary.

? Other duties as necessary

 

Interaction and Environment

 

Reports To:  Credit Manager

Work areas are inside in a climate-controlled environment with moderate background noise.

Material and Equipment Used:

Computer Fax Machine Copier

E-Mail  Telephone Voice Mail

Ten Key/Calculator  General Office Supplies

 

Physical Activities Required to Perform Essential Functions

 

Sitting/Standing/Walking:  Approximately 95% of time is spent working at a desk.  Balance of time (approximately 5%) is spent moving around work areas.

Speaking/Hearing:  Ability to effectively communicate with co-workers, customers and outside agencies, by telephone and in person.

Vision:  Ability to effectively use a computer screen and interpret printed materials, memos and other appropriate paperwork.

Lifting/Carrying:  Ability to transport files and supplies.

Stooping/Kneeling:  Ability to access files and supplies.

Reaching/Handling:  Ability to input information into computer systems and retrieve and work with appropriate paperwork, equipment and supplies.

 

Profeciencies 

? Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person and over the phone.

? Solid word processing and computer database skills with knowledge of Microsoft Word and Excel.

? Attention to detail

? Good personal skills with the ability to effectively work with individuals and groups at all organization levels; ability to work independently and as part of a team.

? Ability to respond effectively to sensitive inquiries or complaints.

? Ability to take initiative and prioritize tasks; good time-management, organizational, problem-prevention and problem-solving skills.

? Strong analytical ability with active listening skills.

? Ability to work accurately with close attention to detail.

? Ability to maintain confidentiality of sensitive information.

? Willingness to adapt to changing business needs and deadlines.

? Ability to study and apply new information.

? Possess a work ethic that includes neatness and punctuality.

 

Education and Experience

 

? Minimum of 2 years credit and collections experience

? HS diploma or Associates Degree

? Knowledge of Dun & Bradstreet and Great Plains a plus

? Knowledge in financial statement analysis desired

? Accounting background preferred

? Detail oriented and able to work in fast paced environment

? Excellent time management and good in multi-tasking

? Excellent verbal and written communication skills

? Able to meet deadlines