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Completes orders and invoices. Provides general information to customers.
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| Manager - Voice Systems, 7579 |
| Location: Riverwoods, IL UNITED STATES
Functional Area: Customer Service
Min Pay Rate: $0
Max P... |
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| Customer Service Representative |
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| CUSTOMER SERVICE CORRESPONDENT |
| CUSTOMER SERVICE CORRESPONDENT
JOB REQUIREMENTS
QUALIFICATIONS:
High ... |
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CALL CENTER MANAGER
| Details |
Country: USA
Location: IL Des Plaines
Total applied: 43
Relevant Work Experience: 5+ to 7 Years
Career Level: Manager (Manager/Supervisor of Staff)
Education Level: Bachelor's Degree
Job Type: Employee
Job Status: Full Time
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CALL CENTER MANAGER
Wheels, Inc., a leader in the fleet management/leasing industry, is seeking an experienced Call Center Manager for our inbound customer service call center.
The individual in this role will oversee all inbound contact center activities and manage a group of supervisors and team leads who are responsible for 75 associates.
To qualify, you must have a Bachelor's degree, at least 7 years' experience managing a high volume (one million calls annually), multi-skilled diverse inbound contact center, strong customer service skills, and be proficient in Microsoft Office Suite. Experience with ACD technology, Lucent/Avaya G3, CentreVu, E-Talk and Blue Pumpkin are preferred.
In exchange for your contribution, we offer an excellent salary and benefits along with a real opportunity for career growth and visibility with all levels of management.
If interested and qualified, please email your resume, AS A WORD DOCUMENT ONLY, INCLUDING YOUR SALARY HISTORY/REQUIREMENTS, to mmueller@wheels.com Visit our website at www.wheels.com for further information on our company. Find out why we were ranked as one of the "101 Best and Brightest Companies to Work For!"
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Customer Service and Call Center 
