COME GROW WITH METRO DOOR - CUSTOMER SERVICE REPRESENTATIVES

ABOUT US:  Metro Door, Inc. located in Hauppauge, Long Island, New York, is one of the nation's leading manufacturers of security enclosures and a major provider of incident related repair services nationwide.  Our customers include Fortune 100 retailers and major nationwide chains.  Metro Door's USA Facilities Maintenance division provides all types of maintenance and emergency repair services including gate repair, replacement door repair, locksmithing, glass, film, board ups, plumbing, electrical and handyman services.  Due to our outstanding growth and continued success, Metro Door Inc. is looking for career-oriented customer service representatives to join our team.

 

JOB DESCRIPTION:  This strong Customer Service Representative will be responsible for maintaining and growing existing accounts within a team environment by providing the very best care for our valued customers.  Daily activities include receiving and dispatching service requests, follow ups, writing proposals, and communicating/updating corporate headquarters. 

 

The right candidate for this position will have a background in a similar type role or exposure to a high call volume complexed servicing.  He/she will also possess high energy levels and have a 'can do' approach, have outstanding customer service skills and truly enjoy dealing with people/customers.  This person will also enjoy working in a team environment, and be target and goal driven, have an inquisitive nature and be willing and able to learn a wide variety of skills and products.

 

The ideal candidate for this opportunity will possess the following skills:

 Computer literacy and able to type a minimum of 45+ wpm Professional verbal and written communication skills Organizational abilities and attention to detail Multi-tasked individual who can prioritize their work Negotiation and problem solving skills Able to handle high pressure in a very fast-paced environment Sales/negotiating skills Able to develop and nurture strong business relationships

 

 

Metro Door Inc. offers a comprehensive benefits program which includes, medical, dental, life insurance, 401K with employer contribution, vacation and sick pay.  The salary range for this position is $30,000-$38,000 based on previous experience.

 

For consideration, please fax resume with salary requirement to HR Dept., Jo Ann Fiorini at 631-382-3619 or email to JFiorini@metrodoor.com .