Customer Care Representatives

MoneyGram is an international money transfer company that wires cash to all corners of the world. Our Lakewood, Colorado based Customer Care Center is an international money transfer company which is responsible for moving money around the world. We are a fast-paced, 24-hour, 7-day a week telephone center, supporting many customers in many countries. Our people focused and diverse work culture offers interested Customer Care Representatives the opportunity to grow and excel.


Customer Care Representatives

Representatives must effectively learn each product line and company standards necessary to complete all transaction calls entering the Call Center.  Representatives respond to a variety of telephone inquiries from money transfer purchasers, payees, agents, financial institutions and utility companies. Customer Care Representatives must be dependable and committed to working a fixed schedule. Work schedules will include weekends and holidays.

 

Qualifications include:

? Six (6) months or more of previous customer service experience, preferably in a call center

? Excellent computer skills, the ability to type quickly and accurately and enjoy answering customer inquiries and solving problems

? Ability to work in a time sensitive environment and thrive on the challenges an ever-changing work group experiences

? High school diploma or GED is preferred but not required

? Bilingual language skills are strongly desired

 

Employees are eligible for premium pay for language skills and shift differentials.  MoneyGram is seeking candidates who not only speak English but also are bi-lingual in Spanish, Arabic, French, Russian, Romanian, Italian, German, Korean, Chinese/Cantonese/Mandarin, Vietnamese and other languages.

 

Candidates must meet these requirements and have the desire to work in an environment which boasts a diverse international culture. MoneyGram employees enjoy a competitive compensation and benefits package and the opportunity for personal and professional growth.

 

Visit us as a walk-in:

3940 S. Teller Street

Lakewood, CO 80235

 

For more company information and to apply online, visit our website: