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Customer Service Account Representative
| Details |
Country: USA
Location: MN Bloomington
Total applied: 21
Relevant Work Experience: 2+ to 5 Years
Career Level: Experienced (Non-Manager)
Education Level: Associate Degree
Job Type: Employee
Job Status: Full Time
Job Shift: First Shift (Day)
Salary: From 26,000.00 to 30,000.00 USD per year
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Customer Service Account Representative
JOB DESCRIPTION
POSITION TITLE:
Customer Service Representative
Position Summary:
Under general supervision and guidance, acts as a liaison between customers, sales, and manufacturing departments. Using established guidelines and procedures, advises on product availability, pricing, and delivery schedules. May assist in the resolution of concerns or complaints.
Essential Functions:
1. The ability to handle heavy call volume.
2. Perform data entry and order printing as required.
3. The ability to accomplish team challenges in a dynamic, hard working, fast growing business environment.
4. Track UPS and truck line shipments.
5. Quote jobs / process orders / read product specifications.
6. Read and understand shop drawings and interpret specification sheets.
7. Process and proof read orders.
8. Process and distribute manufacturing documentation.
9. Issue Return Goods Authorizations and credits.
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Customer Service and Call Center 
