Customer Service/Counseling Support - Phoenix

About the Company

 

Money Management International/Consumer Credit Counseling Services (MMI/CCCS) is a non-profit Agency whose mission is to enhance it?s clients financial awareness and well-being by providing financial education products and services designed for it?s clients individual needs.  MMI is one of the country?s largest credit counseling and debt management service providers, and has over 46 years experience in helping consumers regain financial control of their lives and reduce their debt liabilities.  Thousands of consumers nationwide have chosen MMI Debt Management Program as an alternative to bankruptcy.

 

About the Opportunity

Experience the personal challenge of working for a world-class organization and leader in the industry.  This is an incredible opportunity to join MMI/CCCS as a Counseling Support Specialist in our Phoenix, AZ office located in the Metrocenter area.

 

Responsibilities

This position will be responsible for establishing relationships with clients on the phone and be able to resolve client and creditors problems and requests effectively and efficiently. Must possess outstanding communication skills and be able to multi-task. Must be proficient with MS Office and have strong typing skills. Candidates should be detail oriented and a creative problem solver who thinks towards the overall missions and goals of the Company. High School degree and customer service experience required. Bachelors Degree and previous call center experience preferred. 

 

Excellent benefits include:

Medical insurance

Dental insurance

401K

Tuition reimbursement program

Paid vacation, sick and holiday time

Working for a stable, non-profit organization where you can make a difference!

 

 

 

 Only resumes with salary expectations will be considered. EOE