Customer Service/Patient Care Advocates

Customer Service/Patient Care Advocates

 

Let your career soar to new heights!

www.ExpressScriptsJobs.com

 

Join Express Scripts, a Fortune 150 Company, and contribute your talents to a highly successful organization that is focused on providing exceptional, compassionate customer-care services to more than 50 million patients.

 

As a Customer Service/Patient Care Advocate, you?ll handle customer service inquiries from members, providers, and internal and external clients related to pharmacy benefits.  You?ll also research and resolve problems, assist members in understanding and maximizing their use of their pharmacy benefits, use a computerized system to gather information and respond to questions, and related reporting.

 

Qualifications include:High school diploma or equivalent1-2 years of experience in a customer service environment, preferably a call center environmentExcellent oral, phone presentation, and written communication skillsDemonstrated ability to handle challenging customers in a professional mannerAbility to adapt in a dynamic work environment, learn quickly, solve problems, and make decisionsPC skills, including Microsoft Office, Internet, and e-mailWillingness to work a flexible schedule for peak call times

 

Along with a competitive salary, Express Scripts benefits include health and dental insurance, basic and supplemental life insurance, 401(k), paid training, prescription drug benefits, flexible spending accounts, employee stock purchase, tuition assistance, an employee assistance program, paid time off (PTO), and holiday pay.  If you?re ambitious, highly motivated, and have a positive attitude, we offer unprecedented opportunities to expand and accelerate your service-oriented career.

 

Interested candidates, please logon to www.ExpressScriptsJobs.com Or if you?re unable to logon, you may e-mail your resume to BloomingtonCareers@ExpressScriptsJobs.com

 

Express Scripts

EOE M/F/D/V