Customer Service Representative – Personal Lines

Customer Service Representative ? Personal Lines

 Job Description

 

This position assists in the production of new personal lines accounts and the retention of renewing personal lines accounts in keeping with agency goals. Provides field service to designated accounts in support of agent activities and maintains high service standards. Secures and submits required renewal underwriting information. Processes change requests for auto ID cards, change confirmations and customer requested cancellations. Actively solicits increases in coverage or rounding out accounts through sales to clients at every service contact. Actively seeks referrals from current client base to solicit for new business prospects.

 

Must be aggressive/assertive, a self-starter with the ability to influence others. Should have demonstrated effective presentation skill through both verbal and written communications. Must have all licenses as required by the State Department of Insurance to sell insurance in the applicable state(s).