Customer Service Representative

If you have high energy, love to work with people, and are very skillful in attending to the details, we have the position for you!  Visual Systems is looking for a Customer Service Representative who wants a challenge and believes that giving the customer great service is priority number one.  Come work for Milwaukee?s ?Best Small Workplace? (Milwaukee Magazine 2005), and ?Best Workplace in America? (Printing Industries of America 2001-2005). 

 

You provide a Bachelor?s Degree, good work ethic, an open personality that communicates well with a variety of people, and a willingness to learn.  Ideally, you have 1-3 years of customer service experience in a printing or publishing setting. 

 

We provide a team atmosphere within a collaborative environment, excellent training, a fun workplace, and a well-respected name in the publishing industry.  You will receive a competitive salary and benefits package.

 

Under the direction of the Customer Service Manager, the Customer Service Representative is the primary contact for external and internal customers.  The CSR is responsible for making judgments and discretionary decisions that affect the operations of the organization and effectively communicating those decisions to the customer.  The CSR will also work extensively with other associates within the company: communicating customer requirements to the manufacturing team, working with estimating and planning, sales, accounting, etc.  It is expected that the person in this position will successfully represent Visual Systems as a company that can be counted on to exceed our customers? expectations.

 

Visual Systems is a leading book components, overhead transparency and ancillary products supplier for educational textbooks and supplemental publishers in the United States.  We employ 90 associates and have sales exceeding $21 million annually.  We offer a competitive salary and comprehensive benefits package including medical, dental, 401k, profit sharing, bonus, tuition reimbursement, and more.  For more information on what sets us apart from our competitors, please go to our website: www.visualsystemsinc.com.  VSI is an equal opportunity employer.