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Customer-Service-Representative-Ocean-Springs

Customer Service (Tr. – Sr.)

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Customer Service Representative, Ocean Springs

Details

Country: USA
Location: MS Ocean Springs
Total applied: 32

Relevant Work Experience: 1+ to 2 Years
Career Level: Experienced (Non-Manager)
Education Level: High School or equivalent
Job Type: Employee
Job Status: Full Time

Assists external customers with routine requests, questions and concerns through research and resolution. Researches product, service, billing and installation/repair inquiries. Ensures that customers receive the best service possible while processing requests and concerns. May sell wireless services and corresponding products and enhanced services. May be responsible for credit/collections/activations and revenue management. May be responsible for coordinating daily schedules for customers operations work groups. May receive product orders and prepare for entry into database. Duties and tasks are standardized.

QUALIFICATIONS

-- HS Diploma/GED or equivalent

- At least 18 years of age

- 6 months experience operating a computer in Windows based environment

- Availability to work a flexible schedule which includes all hours of call center operations

- Apply for Customer Service Representative, Ocean Springs

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