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Customer Service Shift Manager
| Details |
Country: USA
Location: IL Schaumburg
Total applied: 22
Relevant Work Experience: 2+ to 5 Years
Career Level: Manager (Manager/Supervisor of Staff)
Education Level: Bachelor's Degree
Job Type: Employee
Job Status: Full Time
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Customer Service Shift Manager
Established Direct Marketing Company in Schaumburg seeks a Customer Service Shift Manager to manage a staff of customer service representatives and ensure that customers are retained, satisfied, and that their needs are fulfilled Responsible for designating and implementing improved process or operational policies. Recommends changes products or services to fulfill customer need. Requires a bachelor's degree or relevant experience in business, marketing, or related field, and at least 5 years experience in the field. Familiar with a variety of the field's concepts, practices and procedures. Relies on experience and judgment to plan and accomplish goals.
Second Shift - 1:30 p.m. - 10:00 p.m. We offer a competitive salary and benefits package including medical, dental, life insurance, disability insurance, 401k, etc. Please forward resume along with salary history to: macevedo@unitedmarket.com .
EOE
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Customer Service and Call Center 
