Document Specialist-007SE

Description The Document Specialist prepares, implements and coordinates production projects, which may include but is not limited to financial statements, audit reports, proposals, presentations, and template-driven production documents such as nametags, tents, covers, tabs, etc. This professional is responsible for all phases of project management, including customer service, text editing and processing, and template formatting. The Document Specialist also produces documents in standard formats/templates and custom formats/templates, and prepares files for digital output and duplication.

Responsibilities
Communicate with work originators to clarify work assignments and instructions for resolving problems that impact timely project completion.

Acquire and utilize knowledge of Ernst & Young guidelines for document production specifics.

Interface with Ernst & Young's Creative Services Group (CSG) staff for the best use of resources/abilities.

Know and apply firm-standard formatting.

Maintain an awareness of new accounting pronouncements and firm guidelines that impact deliverables.

Pursue and share best practices within the department and among ESP/CSG staff.

Work collaboratively with the department for feedback on maintaining firm standards.

Work as a team player in planning, scheduling and production.

Perform electronic file management and archiving.

Acquire proficiency in using Lotus Notes mail and E&Y internal databases, including the CSG tracking database.

Verify the correct procedural use and application of firm standards as well as the E&Y signature.

Work with outside vendors, when needed, to ensure projects are completed in a timely fashion.

Enter time and materials into the tracking database.

Qualifications

The incumbent of this position must have:

Education:

* a high school diploma, or equivalent experience

Experience:

* 1-3 years of related experience

Skills:

* an exceptional customer service focus
* dependability, strong organizational skills, business maturity, enthusiasm and a positive attitude