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Documentation Agent
| Details |
Country: USA
Location: WA Interbay
Total applied: 9
Relevant Work Experience: Less than 1 Year
Career Level: Entry Level
Job Type: Employee
Job Status: Full Time
Job Shift: First Shift (Day)
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Documentation Agent
TITLE : Documentation Agent
REPORTS TO: Supervisor, Documentation
NATURE & SCOPE:
Responsible for proofing, assembling, and mailing cruise and cruise tour passenger documentation. Maintain a professional and courteous rapport with internal departments, travel agents, and direct clients. Track packages via UPS and Airborne as required. Support documentation customer service phone lines, regarding dispatch status, visa requirements, and travel agent questions, on a rotation basis. Troubleshoot effectively. Assist Supervisor and Manager on special projects as directed.
QUALIFICATIONS:
? Good keyboarding/10 key skills helpful
? Excellent communication and customer service skills a must
? Excellent proofreading skills with attention to detail
? Organized skills
? Ability to work quickly, independently, meet deadlines, and work efficiently under pressure
? Ability to lift a minimum 25 pounds
? Tracs II experience
? Flexibility to work overtime when needed
EOE/AA
Email:
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