Fraud Early Warning Associate (F.E.W )

The Citi brand is recognized as the prominent financial-services company in the world. Citi Cards is the largest issuer of credit cards in the United States and the most profitable business within the Global Consumer Businesses at Citigroup. Great talent, exceptional minds, and extensive skill sets. These are the things that characterize the type of employees we have at Citi Cards. Are you ready for a career with endless possibilities?

Citigroup is a company for people who want to make a difference, and who thrive in an environment of change, challenge and competition. Citigroup is an Equal Opportunity Employer M/F/D/V.




Immediate Openings! 


Positions start September 5, 2006


 


 


 


Identifies acceptable risk behaviors to issue credit or take early action to reduce credit loss.


? Review accounts to determine eligibility and/or assess risk.
? Respond to customers via phone and/or written communications.
? Comprehend, determine and direct the specific verification and /or investigative procedures to be used in the processing of a customer’s information.
? Resolve moderately complex situations directly with customer and/or appropriate third parties to ensure both customer and business requirements are met.



? Ability to clearly communicate through both verbal and written means.
? Ability to interpret data and organize information.
? Ability to follow procedures and make judgmental decisions based on general policy or regulatory guidelines.
? Ability to use sound judgment.
? Ability to meet established performance and quality standards.
? Ability to navigate in multiple processing systems.
? Must have strong PC skills.
? Typically involves collection, verification and review of information. 
? Routinely make sound judgmental decisions. 
? Challenges include workload, meeting quality, productivity and timeliness standards.
? General office environment.
? May require flexible shifts, 7x24 hour functions, and shift bid processes.
? Adhere to provided work schedules.
? Must be able to complete applicable training program.
? Knowledgeable of applicable system programs.  


 


 


For Immediate Consideration, please attend one of the following Application and Testing Sessions:


TUESDAY, AUGUST 15 AT 10:00AM


WEDNESDAY, AUGUST 16 AT 5:30PM


THURSDAY, AUGUST 17 AT 10:00AM


 


Citi is located at 9060 S Rita Rd (Rita & I-10) in the University of Arizona Science and Technology Park