Full Time Customer Service Coordinator

Empire Education Group ?is one of the nation?s largest nationally recognized school chains in North America.? We are continuously experiencing tremendous growth throughout the East Coast as well as the Mid West.? With our growth we are seeking individuals who believe that they can help impact and change the lives of individuals through education.? By taking the needs and values of our students and matching it with an industry leading education, we have helped our students enter into a field that has proven to be rewarding and lucrative.? We are currently seeking an:

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Full?Time?School Customer Service Coordinator-Harrisburg, PA

Hours: Monday - Friday 830am - 5pm.

Qualifications:

????? Excellent customer service skills

????? Effective interpersonal skills

????? Demonstrated leadership skills

????? Ability to work independently

????? Ability to manage multiple tasks

????? Proficient in keyboarding (minimum of 40wpm)

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Responsibilities:

????? Manage the reception area with the primary focus related to the answering of the telephone and routing inquiries and service calls to the appropriate personnel.

????? To meet and greet customers, potential students and other school visitors in a friendly, professional and timely manner.

????? Provide educational evaluations to the student(s) assigned to the front desk on their desk skills and professionalism to their appropriate instructor.

????? Input inquiry related information into the company?s student database.

????? Retrieve internet information requests and route to the Admissions personnel.

????? Required participation at student events such as Orientation, Class Start dates, Open Houses and graduation.

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We offer:

????? Competitive Hourly Salary

????? Paid Company Training

????? Health, Dental and Vision plans

????? Profit Sharing and 401k

????? Paid Vacation and Sick Time

????? Tuition Reimbursement

????? Advancement opportunities with demonstrated success

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Qualified candidates should forward a letter of interest with salary requirements as well as a current resume to:

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Director of Admissions Employment and Recruitment

jobs@empire.edu