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 Help Desk Support Representatives

Details
Country: USA
Location: MA Concord
Total applied: 7

Job Type: Temporary / Contract / Project
Job Status: Full Time

Help Desk Support Representatives

Category- Customer Service / Call Center

Location- Concord-MA (Framingham/Worcester)

Pay- 16/hr

Title- ***** Help Desk Support Representatives, Needed ASAP *****

Fortune 500 Company in the Metro West area is looking for new Help Desk Support Representatives for their new call center!

 

Job Description:

 Provide superior level of customer service in a call center environment. Respond to incoming inquiries and capture missing application data via out bound calls.  Professionally communicate in written and oral format. Utilize technical skills to identify and report system glitches, assist customers with company web-based solutions/services, and test product enhancements.

*** Hours- shift is rotational (must be available from Monday - Friday 8am to 8pm)

*** Must have reliable transportation

*** This is a Temp to perm opportunity. All candidates will be eligible for a completion bonus once the position converts into permanent.

 

 

Qualifications / Education and Experience:College Graduate or relevant work experience in a call center/support environment. Ability to work in a fast paced environment and resolve daily issues with clients. Excellent communication and organizational skills; must pass writing assessment. PC literacy; MS Word and Excel preferred; type at least 30 wpm; must pass assessment. Demonstrated ability to work well and contribute in a team environment. Excellent attendance is required.

 

*** For immediate consideration, please email resumes to:

ajacques@staffingww.com

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