PORTFOLIO CONTROL CONSULTANT 1 - BILINGUAL SPANISH

Job Description: PORTFOLIO CONTROL CONSULTANT FOR OVERDRAFT CHECKING ACCOUNT DEPARTMENT. Evaluate customers' financial situations and negotiates for full payment or creates terms for repayment. Use auto-dial system to initiate customer contact and determine reason for delinquency. Perform skip-tracing duties to locate customers. Responsible for resolving moderate to complex problems by selecting the most appropriate resource available and recommending an appropriate solution. Regular and dependable attendance is a primary accountability of the job.


Minimum Qualifications: * Bilingual English/Spanish
* 1 year of experiences of customer service, sales or collections experience.
* Excellent computer skills with experience in a windows-based environment.
* Demonstrated multi-tasking and verbal communication skills.
* High school diploma or equivalent.


Preferred Skills: * Experience working in a fast paced environment
* Proven ability to develop customer rapport, problem solve, and respond to customers needs.


How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psp/PSEA/APPLICANT_NW/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_HM_PRE&Action=A&SiteID=1&Opening=3070870 We do not acknowledge the Monster.com Online Application.


WELLS FARGO IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER M/F/D/V.