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| Title: Temporary Client Transaction Specialist
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Quality Aassurance Coach
| Details |
Country: USA
Location: TX Houston
Total applied: 47
Relevant Work Experience: Less than 1 Year
Career Level: Experienced (Non-Manager)
Education Level: High School or equivalent
Job Type: Employee
Job Status: Full Time
Job Shift: First Shift (Day), Second Shift (Afternoon), Rotating, After School
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Quality Aassurance Coach
Rite Response Telemessaging and ARx Medical Messaging is a "Quality", 24 hour answering service/call center, located in the Heights area. Established in 1987, RR/ARx is an established corporation.
We are looking for a professional, experienced, quality assurance coach to monitor, (live, visual and audio), and provide feedback to team members, when necessary. This person will be responsible for completing monitoring forms and ensuring that the agents are working efficiently while meeting or exceeding service standards.
This QA Coach will work directly with management, to discuss results and overall performance, and should have leadership, coaching and monitoring experience.
Please apply only if you have experience as a QA Coach, Supervisor, Team Leader or Manager, in a Call Center Environment.
You must be available to work first and second shifts and at least one day on weekends.
This full time position provides benifits, vacation time, and bonuses.
Please apply online. Do not send via e-mail.
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Customer Service and Call Center 
