Rep-Credit

Description:
CREDIT REPRESENTATIVE (FINANCIAL SERVICES)
*This position will require that you are available to work a full-time schedule within the credit department operating hours of Monday-Saturday (7:00am-10pm)CST and Sunday (9am-8pm)CST.*

Basic Purpose: To process all new requests for service in a timely manner and perform duties assigned so as to support the goals and values of the Customer Financial Services Department and Verizon Wireless.

PRINCIPAL ACCOUNTABILITIES:
1. Process Manual Reviews and handle telephone calls in regards to credit applications from sales agents and/or sales support staff.
2. Maintain appropriate logs and reports as required.
3. Process business credit applications in a timely manner (turnaround time of less than 15 minutes)...including accessing web based products for ratings and by calling references in an attempt to find ways to provide service to the applicant.
4. Process personal credit applications in a timely manner (turnaround time of less than 2 minutes).
5. Interface positively with the markets by being courteous and supportive at all times.
6. Assist management in preparing all necessary reports.

Qualifications:
- Bachelors level degree preferred
- Excellent verbal skills and the ability to interact with various levels of Management.
- Strong customer service and problem solving skills, as well as the ability to make sound decisions.
- Ability to work independently and meet deadlines with minimum supervision.
- Knowledge of credit processing and the ability to interpret credit bureau data is highly desirable.
- Proficiency in Access and Excel.
Knowledge of E-Credit and RMS are a plus.
- Ability to work Holidays, Weekends, Evenings and/or a Split Schedule

Salary/Benefits: Salary commensurate with experience
It takes dedicated, hard-working people like you to provide the largest, most advanced, nationwide wireless network. That's why we offer some of the best benefits around. And the best part is, the day you start is the day your medical/dental/vision/life insurance, paid vacation, training and tuition reimbursement benefits start.

We also know how important work/life issues are in today's marketplace. And we reward you with competitive time off and employee assistance programs so you can manage work with the rest of your life.

Job Location: Nashville, TN

Job Number: 170451

Company URL: http://careers.verizonwireless.com

Company Profile:
With 53 million customers, Verizon Wireless is known for its reliable network and award-winning customer service. We continue to invest in our network to maintain our status as an industry leader and to remain on the cutting edge of wireless technology. We're also strongly committed to investing in our employees - who we consider to be our most valuable asset.

As part of our team, you'll join a group of over 56,000 professionals dedicated to providing the best overall wireless experience. The wide variety of roles we offer includes opportunities in sales, customer service, network engineering, marketing, accounting and any number of supporting professions that are necessary to a large organization such as ours.

At Verizon Wireless, we devote considerable resources to sustaining our employees' ambitions, growth and determination. Our mandate is to provide you with the opportunities to own your career and reach your greatest goals as part of our organization. You'll receive a total rewards package that reflects our industry stature, and you'll discover an array of training, tools and support to assist you in creating the career you've always wanted.

We're proud of the accolades we've earned, which include recognition as one of Working Mother's 100 Best Companies for four years, one of ComputerWorld's 100 Best Companies for two years, and one of Training magazine's Top 100 Training Organizations for four years. Committed to creating a workforce that represents our customers, Verizon Wireless believes deeply in workforce diversity, in both policy and practice. We invite you to consider joining us.

To learn more, visit us at: www.verizonwireless.com/careers