Seasonal Customer Care Specialist

Precious Gems. Perfect Jewels. Priceless Gifts.
And that's just THE PEOPLE.

Better than the employee discount privileges, and even more impressive than our state-of-the-art work environment, is knowing that your professional assistance will be responsible for creating a memorable gift-giving experience this holiday season. We are currently seeking Full-time Seasonal Customer Care Specialists in our Parsippany location. Full-time day schedules are Monday to Friday from 9:00am to 6:00pm with required six-day work weeks Thanksgiving through Christmas. Candidates must be able to work overtime and weekends.

In this role within our high-volume contact center, you will answer in-bound telephone calls on our 800 line and respond to Internet emails; to assist customers who are placing orders, provide product information, investigate and resolve customer service issues and process customer orders.

Required Skills:
You must have the ability to effectively communicate in English. Demonstrated computer and Internet skills (these skills will be evaluated) are required along with exceptional written and oral communication skills. Additionally, successful candidates will have prior professional customer service experience.

At Tiffany, we believe a diverse workforce makes a difference. Enrich us with you ideas, values and beliefs and you'll be rewarded with a competitive salary, unrivaled benefits, invaluable training and a generous employee discount. If you have previously responded to our ad, your resume remains under consideration.
Equal Opportunity Employer